Collision Manager, Virtual Estimators ID-3024

Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. This role is pivotal in overseeing the pre-appointment process and ensuring our customers receive exceptional service from the moment they schedule an appointment until they drop off their vehicle. The ideal candidate will possess strong leadership skills, a deep understanding of the estimation process, and a commitment to delivering top-notch customer experiences.

Responsibilities


Requirements
  • Professional experience: 5+ years of experience in management within the collision industry or relevant Certificate from Vocational School in Collision Repair preferred
  • Solution oriented, demonstrating a high ability to identify root cause of problems and develop solutions.
  • Excellent communication skills with the ability to inspire team to achieve business targets
  • Capable of self-managing and working independently in limited supervision environments. Able to work a flexible schedule, including evenings, weekends and holidays
  • Capable of reading and comprehending automotive repair procedures and knowledge of methods, techniques, parts, tools, and materials used in the collision repair of vehicles
  • Excellent written and verbal communication skills as well as the ability to follow instructions with experience with Microsoft Office, understanding of repair estimates
  • Valid driver's license preferred


Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
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