Commercial & Private Bank Business Risk & Controls Officer-Treasury Management ID-4579

January 21, 2025

Leads the Treasury Management Risk & Control organization in the 1st LOD, and responsible for building a risk organization to support the Business Units.
Builds, leads, transforms, and consistently executes a Non-Financial Risk Management framework.
Exemplifies high level of acumen across Enterprise Risk stripes - Operational, Compliance, Strategic, Credit, Liquidity, Interest Rate, Price, and Reputational Risk.
Builds, leads, and consistently executes a Risk Governance Framework subject to Bank regulatory heightened standards for the Treasury Management businesses, including Risk Culture, Risk Appetite, Roles and Responsibilities, Risk Governance, Risk Assessment, and Risk Monitoring & Reporting.
Builds, leads, transforms, and consistently executes Risk & Control Self-Assessments, Issue Management, Internal Operational Risk Loss Events, External Risk Events, Key Risk Indicator, Control Identification and Design, and Quality Assurance programs.
Directly engages with Bank leaders on identified incidents and issues in root cause analysis, action plans, supporting documentation and testing of implemented controls to effectively remediate findings or issues.
Leads and drives risk management assessment of new products and services, including enterprise change management programs.
Provides risk advisory and guidance leadership to the Business Process Owners including process and control design, early risk identification, control environment operating effectiveness, policies and procedures, vendor risk, model risk, and data governance.
Provides risk advisory and guidance leadership on project initiatives, risk assessments, and risk remediation efforts impacting the Business Units.
Ensures Risk Management Frameworks are effective to manage risks associated with the Commercial & Private Banks strategic plan.

Bank Initiative Partner

Actively influences and engages in Enterprise Risk and Compliance forums and socializes with Treasury Management leaders.
Directly interacts with the Bank's regulators (including the OCC and FRB) and Internal Auditors.
Works closely with the following Business Unit partners: Bank Examiners, External Bank Auditors, Enterprise Risk Management, Internal Audit, Regulatory Compliance, Regulatory Affairs, Business Process Owners, and Shared Services organizations.
Coordinates Internal Audits, Compliance Tests, and External Exams with Business Process Owners to ensure timely delivery and completeness of required documentation.

Governance

Builds, leads, and implements executes appropriate Business Unit Review Governance model and cadence for Treasury Management Business Unit.
Ensures compliance with all Enterprise Risk management policies and standards, and management of Enterprise Risks within the Bank's risk appetite.
Implements risk management methodologies for Treasury Management Business Unit.
Ensures key risk and control data, inventory, metrics, and reporting are established and actively monitored.
Ensures risk culture is imbedded across the Treasury Management organizations with an appropriate training regimen.

Risk Advisory Guidance and Communication

Assists in the interpretation of complex regulatory requirements and effectively communicates the potential impact to affected business lines.
Supports the development and implementation of regular communication and training methods to keep employees informed of policy, procedural and regulatory updates.
Regularly evaluates assigned Business Unit processes and practices to ensure consistency with applicable regulatory requirements and expectations.
Stays abreast of compliance and regulatory changes at Flagstar and within the industry to continue to act as a risk subject matter expert for advising and monitoring processes across the Business Units.

Procedure & Process Management

Provides direction and expertise on development of sufficient documentation including policies, procedures, processes, and user guides to increase efficiencies, reduce errors and mitigate risk.
Ensures regulatory/compliance related requirements are embedded within Business Units procedures and user guides.
Ensures ongoing / annual reviews of Risk procedures to ensure accuracy and compliance with policies.
Understands the current systems and their respective capabilities.

ADDITIONAL ACCOUNTABILITIES

Performs special projects related to risk identification and assessments, including gap analyses, where required.
Prepares comprehensive written reports and summaries communicating results of findings and highlighting overall business risk, where necessary.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Required Qualifications:

Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Economics, Business, Data & Analytics or similar.
Minimum experience required: 15+ Years of risk and internal control experience.
Experience in one of the following banking specialties determined by the position.
- Private Banking and associated deposit and lending products
- Commercial Banking and associated lending and deposit products, particularly within Treasury Management, Payments Solutions, and/or Government Banking.
Large Bank experience.
Proven ability to lead and execute in change management environments, and has built programs / frameworks from the ground up.
Experience in acquisition / integration environments.

Preferred Qualifications:

Demonstrated effectiveness in managing operational requirements, preferably in the assigned banking specialty.
Advanced understanding of Sarbanes-Oxley requirements and Risk and Control Self-Assessments (RCSA).
Advanced understanding of Non-Financial Risk management and audit industry best practices.
Advanced understanding of laws and regulations impacting financial institutions.
Proven ability to manage and execute multiple complex projects within required timelines.
Experience defining and documenting business processes and functions.

Job Competencies:

Proven Leadership skills, both through leading a team as well as leading larger stakeholder / business organizations.
Proven ability to partner effectively across all levels of the organization and develop positive working relationships.
Demonstrated ability to follow company policies, guidelines and procedures.
Strong attention to detail, highly organized, and ability to prioritize.
Demonstrated ability to maintain confidentiality using tact and diplomacy.
Excellent verbal and written communication skills and demonstrated success communicating with various levels within an organization.
Ability to analyze and assess the adequacy of operational controls and identify opportunities for process improvements.
Drives change in the organization and ability to handle complex change management while remaining risk disciplined.
Ability to think critically and logically.
Uses independent judgement and discretion to make decisions pertaining to risk governance, audit, compliance.
Analyzes and resolves problems pertaining to risk governance, audit, compliance.
Proactive self-starter with good people management skills and a strong work-ethic.
Travel Requirements: Travel may be required depending on location of hire. If required, travel is not expected to be frequent.
Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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