Entry Level Moderator / Coordinator (Data Collection) ID-4380

January 18, 2025

Company Description

Join Q Analysts and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and we've partnered with some of the world's best companies to deliver services that exceed expectations. Q Analysts provides industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).

Q Analysts is headquartered in San Jose, CA with a presence throughout the US and internationally. The company has been recognized repeatedly for its industry-leading growth rate and service quality. At Q Analysts, we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefits packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Learn about us here and come join us.

Job Description

Q Analysts is looking for Moderators to help support several different projects for our client Microsoft. Role will be onsite in Redmond, WA and is a long-term project opportunity.

Moderators are primarily responsible for (but not limited to):

Interacting with participant(s) and leading them through data collection projects
Using Client tools to label/tag data

This role requires an ability to work independently and as a team based on verbal input from the client. It also requires a quick ability to learn new systems and processes and make recommendations leveraging their past experiences.

Moderator

Capture data for the assigned project aiming to reach the targeted daily goal
Approach & recruit participants for the project
Label/tag data to reach the targeted daily goal
Understand/consistently execute scripts for every phase of a project
Build/Socialize Project End of Day Reports
- Total captures for the day, summary, issues occurred, etc.
Convey Specific Project Details to High-Ranking Clients
Execute Basic Technology Troubleshooting
- Interact with various hardware & software
- Use analytical skills to troubleshoot problem quickly or escalate to appropriate authorities (when necessary)

Qualifications

Qualifications or Must Haves:

High attention to detail
Customer service oriented
Goal driven and objective mindset
Integrity and strong work ethic
Report creation, monitoring and updating
Creative problem solver
Proactive decision maker
Team player
Intermediate PC/Windows skills
Aptitude for IoT, AR/VR/MR, and AI/ML
Microsoft Office experience; Excel, Word, Outlook, OneNote, Teams, etc.

Bonus Skills:

Ground Truth data collection experience
Annotation, tagging or labeling data experience
Experience with Agile, Kanban or Scrum methodology
Project Sprint(s) experience
Working at Microsoft
Knowledge of Microsoft Office suite of products at Intermediate level
Team Lead or Leadership experience (of people not projects)
Advanced Project Management skills or certification

Additional Information

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability Q Analysts is an EOE. All your information will be kept confidential according to EEO guidelines.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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