REMOTE Receptionist Position for Anywhere Wellness, PST M-F with Weekend

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Fully REMOTE Receptionist Position for Anywhere Wellness Mental Health Organization

About ANYWHERE WELLNESS PLLC

At Anywhere Wellness, we are committed to delivering exceptional and accessible care by seamlessly integrating counseling and medication management into a streamlined Telehealth experience. We accept insurance and provide prompt appointment availability, ensuring personalized and timely support for residents across Washington State.

Description

  • REMOTE Receptionist Position, pst M-F with 1 hr lunch and some phone coverage on Saturday and/or Sundays, Full Benefit Position Medical/PTO/401k
  • Fully remote
  • Job type
  • Full-time employee, this is a W2 position, looking for permanent employee
  • Location(s) FULLY REMOTE
  • HOME BASE -(11400 Airport Rd Suite 200, Everett, WA 98204)
  • DO NOT CALL OR EMAIL ABOUT POSITION GIVE HIGH VOLUME OF APPLICANTS-REPLY HERE ON THIS JOB POSTING
  • Overview
  • We are a growing mental health practice dedicated to providing high-quality, compassionate care to our clients. We are currently seeking a reliable and personable Scheduler/Receptionist to join our remote team. This role is essential to our smooth day-to-day operations, and we’re looking for someone who is comfortable with technology, effective at managing time, and enjoys interacting with patients in a positive and professional manner.
  • Description
  • Position: Scheduler/Receptionist
  • Location: 100%
  • Pay: $16-18 per hour, 2 year contract with longevity pay
  • Job Type: Full-Time ONLY (40 hours per week) M-F NON NEGOTIABLE, THIS IS A FULL TIME POSITION WITH FIXED HOURS, has Benefits, looking for reliable staff.
  • Remote position, with a VIRTUAL OFFICE with the other staff, which all have presence in virtual office throughout the day (you will be required to have your camera on while in virtual office) 100% of the time during working hours-(excluding meal/rest breaks)

  • Key Responsibilities:
    • Manage patient scheduling, ensuring appointments are booked and rescheduled as needed WORK FROM YOUR HOME-MUST PROVIDE A QUIET ENVIRONMENT with NO BACKGROUND NOISE DUE TO HIPPA/PROFESSIONAL SETTING FREE FROM CHILDREN OR OTHER PEOPLE AND/or PETS.
    • Communicate with patients via phone, email, and text to confirm, remind, and follow up on appointments.
    • Respond to inquiries and general questions from patients in a timely and professional manner.
    • Help maintain up-to-date patient records and assist with managing appointment calendars.
    • Coordinate with clinicians to ensure proper scheduling of appointments and availability.
    • Assist with administrative tasks as needed to support the practice.

  • Qualifications:
    • Prior experience as a receptionist or in a customer service role required.
    • Strong communication skills—comfortable speaking with patients and responding to inquiries via phone, email, and text.
    • Detail-oriented and able to manage multiple tasks effectively.
    • Tech-savvy and comfortable with online scheduling software, email, and text communication.
    • Strong organizational and time-management skills.
    • Billing, Invoicing Clients *potentially some insurance verification for new clients
      • Must have great social reciprocity, and be able to match customers energy when assisting/scheduling them

  • What We Offer:
    • Competitive pay at $16-18/hour abilitly for growth, looking for long term position.
    • 100% remote work -must have quiet home no noise tolerated from children or pets or background noise at all.
    • A supportive and inclusive work environment.
    • Full-time hours (40 hours per week).

  • Salary range
  • $16 - $18 per hour
  • Hiring team
  • Milani Wright
  • Erica Dooley
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Additional questions

Applicant details
  • How many years of relevant experience do you have?
  • What is the earliest date you are available to start this position?
Schedule and salary
  • What days and hours are you available to work?
  • What is your desired salary?
Custom questions
  • Do you have a quiet professional home setting for HIPPA/Client Scheduling Monday-Friday day shift PST (this would be evening shift for EST/MST)?
  • What is your work experience/professional mental health background?
  • Why would you want to work with us?

Salary

$16 - $18 per hour

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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