About This Job:
What To Expect

Our Customer Experience Managers Are Seasoned Retail Veterans And Naturally Charismatic Leaders. In This Role, You Will Be Responsible For Partnering With Your Store Manager To Lead The Recruitment, Training, Development, And Overall Management Of A Dynamic Store Team That Will Help Tesla Accelerate The World’s Transition To Sustainable Transportation. You Will Be Called Upon To Support Your Team By Training, Coaching, Motivating, And Analyzing Sales Performance.

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You Are Tasked With Identifying Local Market Events That Will Increase Exposure To The Tesla Brand And Create Additional Tesla Owners. You Will Be Measured And Rewarded On Your Ability To Achieve Cumulative Store Sales Targets, Drive Optimal Team Performance, And Maintain Store Operations. To Be Successful At Tesla, You Must Be Energetic, Highly Organized, And Hardworking. You Must Have A Passion For Permanent Strength And The Ability To Create A Unique Customer Experience. While Individual Posts Are Known, It Is Important To Work To Achieve The Highest Level Of Success. We Reward Team Players Who Help Others Succeed And Strengthen The Team Around Them. Tesla Careers Jobs, Manager Jobs Tesla

What Should You Do?

Business Health

Collaborate With The Store Manager For A Shared Understanding And Vision Of Business Needs And Strategy.
Demonstrate Sales Leadership By Role Playing And Active Sales Floor Presence 70% Of The Time.
Training And Development Of The Team In Sales And Delivery Processes. Tesla Careers Jobs, Manager Jobs Tesla
Analyze Data And Work With Store Manager On Business Strategies And Goal Setting.
Coach And Motivate the Team To Achieve Set Sales, Delivery, And Productivity Goals.
Ensure The Team Is Fluent In All Aspects Of Product Knowledge.
Skilled In Sales And Delivery Operations With Strong Collaboration With Service And Operations Management – Ability To Manage Delivery Operations During Manager’s Shift. Tesla Careers Jobs, Manager Jobs Tesla
Meet And Exceed Kpis, Partner To Achieve Sales And Delivery Targets Along With Profit And Loss Requirements For The Location. Tesla Careers Jobs, Manager Jobs Tesla

Customer Experience

Responsible For Ensuring That All Employees Provide A Best-In-Class Customer Experience To Each Customer.
Manage Customer Escalations Quickly And Efficiently.
Empower And Lead Employees With Strong Customer Care To Make Decisions In The Best Interest Of Customers While Supporting Tesla’s Mission. Tesla Careers Jobs, Manager Jobs Tesla
Demonstrate Expertise In Presentation, Sales, And Delivery Across The Tesla Ecosystem. Employee Engagement.
Recruit, Train, And Develop Staff And Ensure All Positions Are Filled In A Timely Manner.
Support, Implement And Complete All Training.
Constantly Evaluate Each Employee’s Performance And Provide Immediate Feedback To Drive Results.
Ensure All Employees Adhere To Tesla Policies And Procedures.
Respond And Resolve All People’s Issues In A Timely And Efficient Manner, and Work Effectively With Store Manager And Human Resources. Tesla Careers Jobs, Manager Jobs Tesla

Brand Standards

Ensure Equipment Maintenance And Showroom Presentation Are Up To Market Standards.
Control Costs At A Store That Is Constantly Trying To Cut Costs. Tesla Careers Jobs, Manager Jobs Tesla
Ensure All Employees Adhere To Tesla’s Dress And Grooming Policies.
What To Take With You:
Bachelor’s Degree Or Equivalent Work Experience. Tesla Careers Jobs, Manager Jobs Tesla
2+ Years Of Applicable Experience With A Proven Track Record Of Meeting Or Exceeding Goals.
Self-Employed Entrepreneur With Exceptional Management Skills And Great Attention To Detail.
Ability To Prioritize Multiple Projects And Meet Critical Business Deadlines.
Excellent Written And Verbal Communication Skills.
Dedicated And Ethical Approach To Sales And Sales Operations.
Ability To Develop Collaborative Relationships And Act As A Respected And Trusted Partner With Whom Others Want To Work.
Ability To Work Evenings And Weekends In A Retail Environment.
Ability To Move When Needed. Tesla Careers Jobs, Manager Jobs Tesla
Must Have A Valid Driver’s License And Be Insured.
Ability To Obtain Appropriate State Licenses If Applicable.
About Tesla Company, and its Benefits:
Electric vehicle technology: Tesla is at the forefront of electric vehicle technology, producing high-performance all-electric cars with long ranges and fast-charging capabilities. Its electric vehicles have been praised for their acceleration, handling, and overall driving experience.
Environmentally friendly: Tesla electric cars produce zero tailpipe emissions, helping to reduce greenhouse gas emissions and fight climate change. Electric vehicles, in general, contribute to cleaner air and a more sustainable future of transport.
Autopilot and self-driving capabilities: Tesla pioneered self-driving technology and introduced advanced driver assistance systems such as Autopilot. While not fully autonomous yet, these features provide significant assistance to drivers and pave the way for autonomous driving in the future.
Energy Storage Solutions: Tesla’s energy storage products, such as Powerwall and Powerpack, are designed to store renewable energy (such as solar or wind) and provide backup energy for homes and businesses. These systems contribute to greater energy independence and can help stabilize the electricity grid.
SUPERCHARGER NETWORK: Tesla has invested a lot in the construction of a global network of supercharging stations that allow Tesla owners to quickly recharge their vehicles. This infrastructure means that long-term travel is more practical for electric vehicle owners.
Innovation and Design: Tesla has attracted attention for its innovative approach to vehicle design and technology. The company’s focus on aesthetics, performance, and cutting-edge functionality has helped set it apart from traditional automakers.
Job Creation and Economic Impact: Tesla’s growth has led to the creation of thousands of jobs around the world, from manufacturing to research and development. This has positive effects on local economies and communities.
Renewable Energy Adoption: By promoting electric vehicles and clean energy solutions, Tesla is helping to accelerate the adoption of renewable energy and reduce the world’s dependence on fossil fuels.
Tesla Careers Jobs, Manager Jobs Tesla