4 EST ServiceTitan CSR Nights and Weekends P/T – REMOTE ID-13507
About Us:
As the premier ServiceTitan Certified Call Center, Pink Callers provides fractional remote customer service for HVAC, plumbing, and electrical contractors. Our customer service rockstars, powered by both human expertise and AI-driven efficiency, manage incoming calls and interactions so contractors can focus on their work. We believe in serving our clients and their employees with genuine care, helping them succeed. This is an excellent time to join our established company and grow alongside us.
Who You Are:
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Level Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, No Degree, Night Shift Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Job, $35/hr, Remote, Part-Time, College Student Part-Time Customer Support, $40/hr, Remote, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Entry Level Phone Job, $42/hr, Remote, No Degree Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Data Entry, $35/hr, Night Job, No Degree, Remote Remote Customer Support, $40/hr, Part-Time, College Student Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Moderator, $40/hr, College Student Friendly, Part-Time Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Support, $40/hr, Night Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $40/hr, Remote, Evening, No Experience Required Phone Support, $35/hr, Weekend, Remote, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, $40/hr, Remote, Evening, No Experience Required Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-TimeYou are seeking to support your family on weekends. You have a growth mindset, are motivated by professional development, and thrive in a fast-paced environment. You’re self-motivated, able to provide exceptional customer service, and have excellent listening and communication skills. You’re receptive to coaching, can meet or exceed goals, and have experience managing day-to-day scheduling operations. Plumbing, HVAC, or service industry experience is highly preferred!
Responsibilities
• Manage after-hours and weekend call center operations, including answering phones and scheduling service appointments.
• Dispatch technicians promptly and efficiently to job sites.
• Adjust technician schedules as needed to handle emergencies or last-minute changes.
• Serve as the main point of contact for customer inquiries, appointments, and concerns during nights, weekends, and holidays.
• Provide excellent customer service, resolving issues professionally and promptly.
• Maintain accurate systems for documents and client records.
Minimum Qualifications:
• Experience in scheduling or dispatching in ServiceTitan for 1+ year(s)
• Experience in Plumbing, HVAC, or Electrical Services.
• Proficiency in Google Suite and Slack,
• Excellent time management, multitasking, and problem-solving skills.
• Strong attention to detail and communication skills.
• Must pass a background check
• You must be a resident in one of the following states
• Delaware
• Florida
• Georgia
• Indiana
• Kentucky
• Michigan
• New Hampshire
• North Carolina
• Ohio
• Pennsylvania
• Tennessee
• South Carolina
• Vermont
• Virginia
• West Virginia
TECH REQUIREMENTS:
• Windows/Mac Desktop or Windows/Mac Laptop with webcam & speakers and a second monitor.
• Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook & Android systems are NOT compatible
• 8gb RAM or more Windows or Mac Desktop or Laptop with webcam, speakers, and a second monitor
• Supportable internet speeds and router dirctly accessible from your workspace
Position Details:
• Remote, part-time position.
• Schedule: Nights, weekends, and holidays (flexibility required).
Compensation
$13=$16 per hour DOE
If you’re interested in being part of a dynamic and supportive team with opportunities to grow your career, we’d love to hear from you!
We know you will be eager to check the status of your application, what we ask from you is to allow our hiring team time to process all of the amazing candidates that apply, and please do not call. If you call, you will disqualify yourself by not following instructions. Our hiring team will reach out to you if they have any questions.
Requirements
• Employment Type: Part-time
• Work Hours: 16 to 32 hours work
• Required Education: High school or equivalent
• Required Experience: None(1) years
