Hybrid Outside Parts & Service Sales

Other Jobs To Apply

We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.


Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.


We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.


We are currently looking for an Outside Parts and Service Salesperson to join us in our Washington store.


BASIC FUNCTIONS AND RESPONSIBILITIES:

  • Markets parts and service sales through special parts promotions, Quality Assurance packages, extended warranties, and machine inspections
  • Communicates customer complaints to the appropriate department(s) to achieve a quick resolution. Follows the resolution process so that maximum customer satisfaction may be achieved
  • Provides parts and service solutions to the customers (maintenance and repair)
  • Assists with counter sales to support customer needs, including Saturday work as required
  • Responsible for the coverage, retention, development and acquisition of all customers within an assigned territory or sales market for parts and service
  • Collects and updates customer equipment information (serial numbers, hours, number of rows, etc ) for use in parts, service, and sales marketing promotions
  • Provides parts and service solutions to the customers (maintenance and repair)
  • Delivers parts to the customers as required (include pulling parts and loading for the day)
  • Provides feedback about pricing and promotions of competitors
  • Regularly cleans and properly maintains company vehicle as to protect company assets and to represent Quality Equipment professionally
  • Attends required training meetings designed to promote overall employee and dealer development
  • Provides constructive input on parts and service marketing plans
  • Assists with afterhours parts phone service, when necessary
  • Other duties, as required, for overall location functionality


EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:

  • High School Diploma or equivalent experience
  • 1+ year experience in Parts Department operations
  • Ability to use standard desktop applications, such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • AG background, preferred
  • Valid driver’s license for potential driving situations
  • Must maintain driving records per insurance carrier standards

PHYSICAL DEMANDS:

  • Weight Requirements: Lifting up to 50 lbs.
  • Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting
  • Visual: Working with smart devices and manuals
  • Driving: Occasional – Short and long distances
  • Dexterity: Ability to grasp


Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49