Manager, Asset Protection ID-4544

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:

The responsibility of the Asset Protection Manager (APM) is to support their assigned stores business plan and the direction of Corporate Asset Protection by providing leadership, expertise, and training to their assigned store for the reduction of inventory shortage and controllable losses. To be successful the APM must consistently demonstrate the following core competencies.

Essential Functions:

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Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
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Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
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Remote Phone Job, $50/hr, College Student, Night Shift
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Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
  • Leadership - managing and communicating the overall AP/LP effort and shortage reduction within store; develop and execute AP plans and shortage programs.
  • Supervision and Development - administering and enforcing the policies and standards of the company, recruitment and hiring of asset protection associates, staff, training, development of staff on core responsibilities; job performance counseling; leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line.
  • Developing Partnerships - developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships
  • Drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams
  • Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards
  • Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards
  • Leverage support process standards to drive productivity and maximize support payroll
  • Educate and execute emergency preparedness/physical security for associates and customers
  • Lead store safety culture and program compliance. Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents
  • Build awareness of theft and fraud mitigation strategies across the selling and support teams
  • Responsible for administering/enforcing AP policies/standards
  • In partnership and with direction from Central AP investigate/resolve internal theft cases
  • Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner, i.e., Senior Manager of AP.
  • Administration & Technical Skills - developing and implementing store shortage plans; responsible for all internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects.
  • Network with local law enforcement, mall management, other retailers, and legal counsel.
  • Provide a safe environment for customers and associates.


Qualifications and Competencies:

We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply

3-5 years direct experience

Communication Skills:

  • Excellent communication skills - ability to identify and communicate site-specific ideas and programs
  • Ability to work with all levels of management
  • Strong interpersonal skills; good follow-up skills


Other Skills:

  • Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key
  • Ability to make solid business decisions, make recommendations and implement necessary changes
  • Highly organized and ability to adapt quickly to changing priorities
  • Must be a team player


Physical Requirements:

  • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs
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