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Google CCAI Solution Architect ID-14313

Contract details:

 

Role: Google CCAI Solution Architect

Duration: 12 Months + Extension

Start: ASAP

Location: Remote

Language: English

Capacity: 5 Days Per week


Requirements:

Remote Live Chat, $50/hr, College Student, No Experience Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Data Entry, $40/hr, Remote, Night Job, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Live Chat Support, $35/hr, Remote, No Experience Required Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, No Experience, $40/hr, Remote, Weekend Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Live Chat, $35/hr, College Student, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Job, $35/hr, Remote, Part-Time, College Student Remote Live Chat, $35/hr, College Student, No Experience Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Live Chat Support, $35/hr, Remote, Night Shift, No Degree Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Customer Support, $40/hr, Part-Time, College Student Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Live Chat, $45/hr, College Student, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, $45/hr, Remote, Night Shift, College Student Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Data Entry, No Experience, $35/hr, Remote, College Student Phone Support, Remote, $50/hr, No Experience, Night Shift Data Entry, Remote, $42/hr, Evening Job, No Degree Customer Support, $50/hr, Night Job, Remote, No Experience Virtual Assistant, $45/hr, No Experience, Remote, Night Job Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $42/hr, Remote, Weekend, No Degree

· Design and architect end-to-end CCAI solutions that align with clients' business objectives and technical requirements

· Collaborate with cross-functional teams to integrate CCAI solutions with existing client systems and workflows

· Provide technical leadership and expertise throughout the project lifecycle, from initial discovery to implementation and post-deployment support

· Develop proof of concepts, prototypes, and technical demonstrations to showcase CCAI capabilities

· Conduct technical workshops and training sessions for clients and internal teams

· Stay up-to-date with the latest developments in Google CCAI and related technologies

· Contribute to the development of best practices, reusable assets, and thought leadership content


Qualifications

· Bachelor's degree in Computer Science, Information Technology, or a related field

· 2+ years of experience in solution architecture, with a focus on contact center technologies and AI/ML solutions

· Strong understanding of Google Cloud Platform (GCP) and CCAI products, including Dialogflow, Agent Assist, and Insights

· Experience with natural language processing (NLP), machine learning, and conversational AI technologies

· Proficiency in at least one programming language (e.g., Python, Java, JavaScript)

· Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences

· Strong problem-solving and analytical skills

· Experience with agile methodologies and DevOps practices



Preferred Qualifications

· Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer)

· Experience with other cloud platforms (AWS, Azure) and contact center technologies

· Knowledge of speech recognition and text-to-speech technologies

· Familiarity with CRM systems and contact center platforms (e.g., Genesys, Avaya, Cisco)

· Experience in consulting or professional services environments


If you know anyone or you could interested, please send your CV across for immediate consideration.

 

Regards,

George Onyett

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