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Payment Fraud Specialist ID-8709

The eComm Payment Fraud Specialist supports the Marketplace, Payments Platform and Ops team within the Yahoo platforms. Review and take action on credit card payments based on customer data, customer payments history and the products sold. Review credit card company portals for disputes and chargeback requests. Reduce payment fraud while keeping false positives low. Close the loop on Advertiser and Marketplace accounts that are linked. Use data to detect risky customer trends and implement processes to mitigate risk. Work on additional projects to meet market needs and team priorities in efforts to drive and improve customer experiences. Work with cross functional teams such as product, engineering, marketplace operations, and sales to make data driven decisions that keep the marketplace safe. Creation of dashboards and reports for trend analysis and performance.

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Job Qualifications
2-3 years experience in a payment fraud or analysis role preferably with knowledge of SQL.

Previous experience with eCommerce and transactions

Ability to make consistent decisions, looking for ways to improve the process

Understanding of AVS codes and decline reasons a plus

Required Skills
Sql

MS Word

Time Management Skills

MS Excel skills

Ad hoc analysis

Payment fraud or analysis

Soft Skills
Communication Skills

Adaptability

Problem-solving and resourcefulness

Attention to detail and accuracy

Multi tasker

Driven for excellence

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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