RN (Registered Nurse) Care Manager - Bruner Family Medicine ID-3450

January 10, 2025

Love working in a healthcare learning environment and doing your part to ensure the best possible healthcare experience for patients, this is the job for you!

At Uptown Community Health Center we improve the health of our community and provide care that respects the dignity of each person, especially those that are underserved. We teach tomorrow's physicians and healthcare professionals to provide excellent medical care with compassion and kindness.

As a part of Uptown Community Health Center, Bruner Family Medicine sees patients of all ages and backgrounds. As the main clinic for a Residency program we have over 30 different Providers. We have 4 specialty clinics within Bruner that are ran by our Faculty.

Registered Nurse Care Managers (RNs) are pivotal in coordinating care and services for patients identified as needing assistance or meeting Care Management criteria. An intricate component of this role is collaborating with all members of the multidisciplinary team in the health center. Information is gathered via in-depth assessment that provides the healthcare team with the patient's current level of function and access to community resources and available support systems. The Registered Nurse Care Manager uses this information to assist the care team in developing a plan of care, which includes but is not limited to self-management activities, assuring appropriateness of services, assuring individualized support and education, determining the need for continued services, planning for care transitions, and identifying and connecting patients/families with available community resources if needed. The Registered Nurse Care Manager will support the multidisciplinary care team as is necessary for patient management. Abilities that are valued in this role are motivational interviewing and strong communication skills in a team setting. Several tasks differentiate the RN Care Manager from the Care Manager Social Worker; these include but are not limited to hands-on patient care. RNs have scheduled appointments with specific populations for assessment and teaching.

Role Specific

Emergency Department follow-up calls.

Transitions of Care coordination.

Identifies patients requiring care management and takes the lead as Registered Nurse Care Manager for those requiring intervention, especially with socially complex cases.

Identifies and reduces barriers to care.

Coordinates patient-centered care to reduce the fragmentation of services.

Utilizes motivational interviewing skills to support health behavior change in patients.

Participates in co-visits with providers using a multidisciplinary approach as needed, such as OB intake visits and Annual Wellness visits

Licensure / Certificate

Current Nursing License in the state of Colorado

Basic Life Support Certification

Qualifications

Required:

Graduate from Accredited Nursing Program

Preferred:

Two (2) years experience in healthcare

Experience with Epic application and health record.

Knowledge and understanding of Microsoft Office.

Experience working with and sensitivity toward special populations, including those with limited income, limited education, and non-English speaking individuals.

Bilingual English / Spanish, complete comprehension, literacy, and fluency in both languages

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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