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Southwest Airlines Remote Jobs $30/Hr (Virtual, Online) - Connect With Us

Southwest Airlines invites you to be a part of a company that values its employees as much as its customers. As a Technology Analyst, you will be an essential player in supporting our Cybersecurity Engineering Enablement Team. This role is designed for someone ready to leverage their skills in business analysis, technical communication, and software development methodologies to drive high-impact projects. You’ll work closely with diverse teams to create, assess, and manage technical solutions in a vibrant, customer-focused environment. If you're passionate about aviation, customer service, and innovation, we encourage you to join us!

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Job Responsibilities:

  • Technology and Analysis Support: Provide guidance and support on engineering services related to Identity Federation (PingFederate), Identity Administration and Governance, OpenText Identity Manager, and Directory Services (AD and eDirectory).
  • Stakeholder Communication: Engage with both technical and non-technical stakeholders, delivering solutions that meet high standards for quality and effectiveness.
  • Needs Assessment and Solution Alignment: Conduct thorough needs analysis to ensure solutions align with requirements, comply with departmental standards, and are delivered on time and within budget.
  • Project and Process Management: Monitor project timelines, prioritize tasks, and facilitate communications to ensure smooth progress toward project goals.
  • Technical Documentation and Training: Document requirements, procedures, and specifications; mentor colleagues on technical and business topics, fostering a collaborative work environment.

Core Skills and Qualifications:

  • Proficient Knowledge of Business and Technical Environments: Solid grasp of business analysis, process modeling, and redesign; expertise in technical environments and software development methodologies.
  • Problem-Solving and Prioritization: Ability to assess and troubleshoot medium to large-scale business or technical issues, offering well-thought-out recommendations.
  • Collaboration and Communication: Skilled in working with diverse teams and external partners, bringing clear, concise communication and a collaborative spirit to every interaction.
  • Documentation and Requirement Building: Capable of developing and maintaining requirements, procedures, and technical specifications.
  • Project Flexibility and Multi-tasking: Experience managing multiple assignments, maintaining high standards of completion, and mentoring others to achieve similar results.

Preferred Experience:

  • Identity & Access Management: Experience with Identity and Access Management concepts, such as user lifecycle management, Identity Governance, and least-privileged access.
  • Technical Competence: Knowledge of Identity Federation tools like PingFederate or Okta is preferred, along with a strong foundation in managing technology platforms and architecture.

Education and Experience:

  • Required: Bachelor’s degree in Business, Engineering, Computer Science, or Information Systems, or equivalent formal training.
  • Experience: Intermediate-level experience with a robust understanding of IT operations, programming, systems/software development, or a related IT field.

Benefits You’ll Love:

  • Free Flights: Enjoy complimentary flights on any open Southwest seat for you and your eligible dependents.
  • 401(k) Match: Up to a 9.3% company match on your 401(k), dollar-for-dollar.
  • Profit-Sharing: Potential for annual profit-sharing contributions toward retirement.

Our Commitment:

At Southwest Airlines, we’re more than just an airline; we’re a community. We’re committed to providing a stable work environment with equal opportunities for personal growth, creativity, and innovation. As part of our team, you’ll be expected to share these values with your fellow employees and extend them to each Southwest customer.

Southwest Airlines is an Equal Opportunity Employer. We actively seek to reflect the communities we serve and welcome candidates with diverse perspectives and experiences.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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