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Demand Planner ID-11525

About the position

As a Demand Planner at Empire Packing, you will play a crucial role in managing customer interactions and ensuring the smooth operation of our supply chain processes. Your primary responsibility will be to handle direct contact with customers, managing their requests and overseeing the inbound and outbound deliveries of case-ready meat products from multiple plants. This includes writing and managing orders that encompass advertised features, parity-priced items, by-products, and weekly turn business. You will receive orders from the buying team and customers, ensuring accuracy, committing to inventory, and promising delivery dates based on material availability, customer needs, and production schedules. In addition to customer management, you will assist in maintaining inventory levels that meet customer demands while controlling costs. This involves managing costs from suppliers to the procurement system to ensure proper billing to stores, as well as maintaining appropriate inventory levels to support shelf life expectations and product freshness. You will be responsible for communicating raw material forecasts based on scan projections and shipment reports, managing demand exceptions related to compliance, forecast bias, and anomalies, and maximizing the accuracy of the demand schedule by analyzing historical projections against actuals. Your role will also include overseeing logistics related to customer and supplier demands. You will track the performance of supply chain and logistics KPIs, maintain and update demand forecast dates, and utilize ERP platforms and other tools for analysis. Collaboration with cross-functional teams will be essential to ensure that any activities affecting forecasts are accounted for in monthly projections. You will coordinate order changes in production scheduling and shipping, resolving daily issues related to material rejections and production changes due to equipment breakdowns.

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Responsibilities

  • Manage direct contact with customers and customer requests.
  • Manage inbound and outbound deliveries of case ready meat plant products for numerous plants.
  • Receive orders from buying team and customers, check for accuracy, commit to inventory, and promise delivery dates based on availability of materials, customer needs, and production schedules.
  • Assist in managing inventory levels sufficient to customer demands while controlling costs.
  • Help manage costs from suppliers to the Procurement system to ensure proper billing to stores.
  • Manage proper inventory levels to support shelf life expectations and control product freshness.
  • Communicate raw material forecasts based on scan projections and shipment reports.
  • Manage demand exceptions related to out of compliance demand, forecast bias, and demand anomalies.
  • Maximize accuracy of the demand schedule by analyzing historical projections vs. actuals.
  • Support Supply/Production planning through prioritizing inventory needs, new items forecasts, product phase out, and special builds.
  • Establish production plans and priorities based on customer requirements.
  • Oversee logistics of customer/supplier demands.
  • Track performance of supply chain and logistics KPIs (inventory turns, fill rates, days of inventory outstanding, planned costs vs actual costs, etc.).
  • Maintain and update demand forecast dates.
  • Utilize ERP platform and other tools to conduct analysis for forecast availability and accuracy.
  • Work with cross-functional teams to ensure that any activity affecting forecasts are accounted for in monthly projections.
  • Coordinate order changes in production scheduling and shipping, resolving daily problems about material rejections and production changes due to equipment breakdowns.

Requirements

  • Bachelor's degree in Supply Chain Management or equivalent experience.
  • A minimum of 3 years of experience in supply chain, operations, or logistics.
  • Excellent computer skills, particularly in Microsoft Office, Excel, and Access.
  • Experience with Materials Requirement Planning (MRP) and Enterprise Resource Planning (ERP) tools.
  • Ability to communicate effectively with management on all levels and be customer-focused.
  • Excellent attention to detail, problem-solving, and critical thinking skills.
  • Ability to multi-task, work well under pressure, and be flexible with work schedule.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid sick time
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