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First Party Examiner ID-11596

Welcome to The Hertz Corporation, a global leader in car rental services! We are currently seeking a dedicated and detail-oriented First Party Examiner to join our team. In this role, you will play a crucial part in protecting the company's assets by conducting thorough investigations and analysis of first party claims. We are looking for a candidate with a strong understanding of insurance regulations and a passion for delivering exceptional customer service. If you have excellent communication skills and the ability to work independently in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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  1. Conduct thorough investigations and analysis of first party claims to determine validity and potential fraud.
  2. Follow established procedures and guidelines to accurately document and process claims.
  3. Communicate effectively with customers to gather necessary information and address any concerns or questions.
  4. Stay up-to-date on insurance regulations and company policies to ensure compliance.
  5. Utilize critical thinking and problem-solving skills to resolve complex claims and identify potential issues.
  6. Collaborate with other team members and departments to ensure timely and efficient resolution of claims.
  7. Maintain accurate and organized records of claims, including documentation and correspondence.
  8. Adhere to company standards for quality and customer service, striving to provide exceptional service to all customers.
  9. Keep confidential information secure and handle sensitive situations with professionalism and discretion.
  10. Continuously seek ways to improve processes and procedures to increase efficiency and effectiveness.

Job Qualifications
Strong Knowledge Of Insurance Claims Process: A First Party Examiner At The Hertz Corporation Should Have A Thorough Understanding Of The Insurance Claims Process, Including Industry Standards, Best Practices, And Legal Regulations.

Excellent Communication Skills: This Role Involves Frequent Communication With Customers, Insurance Companies, And Internal Departments. A First Party Examiner Should Possess Exceptional Verbal And Written Communication Skills To Effectively Navigate And Negotiate These Interactions.

Analytical And Critical Thinking Abilities: As A First Party Examiner, You Will Be Responsible For Evaluating Claims And Determining Coverage And Liability. This Requires Strong Analytical And Critical Thinking Skills To Assess Information And Make Informed Decisions.

Attention To Detail: Accuracy And Attention To Detail Are Crucial In The Insurance Industry. A First Party Examiner Must Be Able To Carefully Review And Analyze Claim Documentation, Policies, And Procedures To Ensure Accuracy And Compliance.

Customer Service Orientation: The Hertz Corporation Values Excellent Customer Service, And The Same Is Expected Of A First Party Examiner. Candidates Must Have A Customer-Centric Mindset And The Ability To Handle Potentially Difficult Interactions With Empathy And Professionalism.

Required Skills
Communication

Time Management

Multitasking

Attention to detail

Negotiation

customer service

Analytical Thinking

Teamwork

Organization

Problem-Solving

Adaptability

Conflict

Soft Skills
Communication

Conflict Resolution

Customer Service

Leadership

Time management

flexibility

Attention to detail

Teamwork

Adaptability

Problem-Solving

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