Remote --- Automotive Customer Service Representative ID-14404
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, Remote, $45/hr, Evening, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Phone Support, $45/hr, Night Job, College Student Remote Data Entry, No Experience, $40/hr, Part-Time Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Remote Live Chat, $50/hr, College Student, No Experience Live Chat Support, $50/hr, Remote, No Experience Required Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, Remote, $42/hr, Weekend, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Moderator, $40/hr, Weekend, No Experience Required Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Moderator, $40/hr, College Student, Weekend Job Part-Time Customer Support, $40/hr, Remote, College Student Phone Support, Remote, $40/hr, Evening/Night Shift Remote Data Entry, $40/hr, Part-Time, College Student Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Live Chat Support, $40/hr, Part-Time, Remote, No Degree Part-Time Data Entry, $45/hr, Remote, College Student Friendly Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Customer Support, $40/hr, Part-Time, College Student Data Entry, Remote, $42/hr, Evening Job, No Degree Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Weekend Data Entry, $45/hr, Remote, No Experience Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Customer Support, $42/hr, Night Job, No Experience Remote Phone Support, $45/hr, Evening, No Experience Required Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $40/hr, Weekend, No Experience Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Virtual Assistant, $40/hr, Weekend, Remote, No Experience Data Entry, No Experience, $50/hr, Remote, College Student Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Support, $35/hr, Weekend, Remote, No Experience Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Responsibilities
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
- Ability to work remotely in a virtual team environment
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements:
- Internet Requirements:
- Minimum subscribed download rate equal or exceeds 25.0 Mbps
- Minimum subscribed upload rate equal or exceeds 10.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required
- Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
