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Remote/Work from Home Benefits Rep ID-10512

AO is dedicated to helping individuals and families protect what matters most. With an increasing demand for our services, we are expanding our team and seeking motivated individuals with soft sales experience to join us. As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones. We strongly believe in taking care of our employees, and that starts with exceptional training and support. We are a dynamic and forward-thinking company dedicated to providing our employees with the best possible support and resources. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Benefits Representative who shares our passion for delivering top-notch service.

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Job Description:
As a Benefits Representative, you will play a pivotal role in ensuring that our union members receive the best possible benefits packages. You will serve as a point of contact for union members, guiding them through the enrollment process, answering questions, and assisting with any benefits-related concerns.

Key Responsibilities:
-Assist members with benefits inquiries, enrollment, and changes.
-Explain benefits options and provide guidance to help members make informed decisions.
-Conduct benefits meetings for new members.
-Troubleshoot and resolve benefits-related issues in a timely manner.
-Act as a liaison between members and our main office .
-Participate in open enrollment processes and communicate changes effectively.

Qualifications:
-Prior experience in benefits administration or a related field is a plus!
-Strong communication and interpersonal skills.
-Self-motivated, dedicated, and able to work independently.
-Team player with a customer-centric approach.
-Detail-oriented with excellent organizational skills.
-Excellent written and verbal communication skills
-Proficiency in using zoom and adequate knowledge of computers

Why Join Us:
-Full-time, remote position offering flexibility.
-Ongoing training and support to enhance your skills
-Weekly pay and performance bonuses
-Benefits package including Health, Life, Retirement and Stock Options
-Opportunities for career growth and development.
-A positive and inclusive work environment.

Join a team of dedicated professionals who value teamwork and excellence.
If you are a self-motivated individual with a passion for helping others and want to be part of a
dynamic team dedicated to employee well-being, we encourage you to apply.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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