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Software Development Manager ID-10826

Who We Are:

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

We’re looking for a Development Manager (Messaging Provisioning) who will lead by example in designing and developing solutions for reputation management and number provisioning.

You are the right candidate if...

  • You lead by example in fostering a positive team culture that emphasizes mutual respect, open communication, collaboration, a commitment to continuous improvement and operational excellence, and strong accountability.
  • You thrive on striking a balance between non-critical path code writing, while also embracing the opportunity to lead a team of 3-4 developers.
  • You are highly invested in the career growth and development of the developers on your team, are very comfortable providing clear and actionable growth-focused feedback, and excel at attracting and retaining great people.
  • You are a clear communicator, able to effectively articulate the work you and your team are doing and provide reliable updates on team progress.
  • You perform well in a data-driven decision-making environment, using insights to lead your team and make informed, impactful decisions, including accurate software estimation.

What You'll Do:

  • Own the availability and performance of the distributed, multi-service systems deployed in AWS (Java/Spring REST APIs) your team develops and maintains by providing hands-on technical leadership
  • Provide technical leadership and mentorship to your team members through weekly 1:1s as well as timely, clear, and actionable feedback to help them grow in their technical skills and advance their careers
  • Design, document, and review new product features and APIs in collaboration with other team members and our product owner. You’ll also mentor other more junior developers to do the same!
  • Support your team in building and deploying high-quality software, focusing on scalability, fault tolerance, and observability, while creating and maintaining efficient CI/CD pipelines
  • Participate in and mentor your team through productive code reviews adhering to team-defined coding standards as you create products (we value collaboration within and across teams to build better products!)
  • Break down larger product features into manageable stories that can be distributed across multiple developers
  • Split your time between people leadership, technical leadership, product partnership, and non-critical path hands-on code writing
  • Drive sprint planning and execution in partnership with the development team and product owner, ensuring sprint goals are set according to team capacity and sprint progress is tracked, while proactively identifying challenges, aggressively removing roadblocks and maintaining accountability for delivery
  • Work with our product owner and other stakeholders to prioritize and help refine product features, develop feature sizing to provide roadmap estimates, and provide clear reporting on technical progress
  • Support the products you work on in our on-call rotation

What You Need:

If you’re our person, you probably look like this:

  • You have 2+ years leading a team of developers either as a manager with direct reports or as a technical lead
  • You have 7+ years experience building web services in Java and Spring
  • An understanding of network protocols, HTTP, and REST
  • Experience designing and working with distributed systems, specifically the ability to debug issues across correlated microservices
  • Experience with AWS development
  • Experience with SQL and relational database systems (RDS)
  • A 3-year technical degree or equivalent experience

Bonus Points:

Wow, it’d be really great if also:

  • You have experience working with remote team members across global time zones

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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