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Associate Manager; Audiobook Creation Exchange (ACX) Relationships ID-13044

About the position

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. As an Associate Manager for Audiobook Creation Exchange (ACX) Relationships, you will play a pivotal role in enhancing the global presence of ACX, our creator marketplace that connects rightsholders with performers and producers to create their audiobooks. Your primary focus will be to work closely with internal stakeholders and top-tier indie creators, including authors, publishers, and narrators, to understand their goals and advocate for their needs. In this role, you will support the launch of critical features and programs by engaging directly with creators, both proactively and reactively, through calls and in-person meetings. You will analyze and leverage data to drive and inform partnership decisions, ensuring that the needs of the creators are met. Your efforts will contribute to growing the global ACX community in terms of numbers, education, and awareness through your relationships with creators. You will also be responsible for understanding the content pipeline of top ACX creators to inform content promotion across Audible surfaces, as well as content acquisition from new and existing partners. Collaboration is key in this position, as you will work cross-functionally with various internal teams, including Product, UXR, Content Programming, Marketing, Customer Care, and Risk Management, to ensure the success of ACX participants. Acting as a trusted voice of the creator, you will guide internal discussions to help improve processes, systems, and practices that support ACX content partnerships and the business as a whole.

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Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job

Responsibilities

  • Support the launch of critical features and programs through engaging directly with creators proactively and reactively on calls and in person, while analyzing and leveraging data to drive and inform partnership decisions
  • Grow the global ACX community in numbers, education, and awareness through your relationships with creators
  • Understand top ACX creators' content pipeline to inform ACX content promotion across Audible surfaces, as well as content acquisition from new and existing partners
  • Work cross functionally with Product, UXR, Content Programing, Marketing, Customer Care, Risk Management, and other internal Audible teams and content programs to ensure success of ACX participants
  • Act as a trusted voice of the creator in all internal discussions pertaining to Audible's service to help guide the iterative improvement of internal processes, systems, and practices that support ACX content partnerships and the business as a whole

Requirements

  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • 2+ years of program or project management experience
  • Bachelor's Degree
  • 3+ years of experience building relationships with creators, publishers or literary agencies, preferably within audio, or in a comparable area, such as in book publishing, television, film, or music
  • Experience speaking publicly

Nice-to-haves

  • Proven communication skills
  • Attention to detail and proven ability to manage multiple projects with competing priorities
  • Team player with the ability to work effectively in high-energy, rapidly evolving organization
  • Business acumen with Microsoft office, including Excel and PowerPoint

Benefits

  • Medical benefits
  • Financial benefits
  • Equity options
  • Sign-on payments
  • Comprehensive employee benefits package
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