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GSE Technician ID-12834

About the position

The Ground Support Equipment (GSE) Technician at Southwest Airlines plays a crucial role in maintaining the operational efficiency of the airline by performing mechanical maintenance work on various types of equipment. This includes automotive, ramp, provisioning, and deicing equipment. The technician is responsible for diagnosing and repairing equipment, ensuring that all machinery is in optimal working condition to support the airline's operations. The role requires a detail-oriented individual who is eager to make a meaningful impact as part of a dedicated team. The technician will engage in both preventative and unscheduled maintenance, which involves dismantling, repairing, fabricating, welding, altering, and painting equipment as necessary. In addition to technical skills, the GSE Technician must be able to work under tight time constraints and effectively communicate with team members and supervisors. The position is union-based, meaning that shifts are assigned based on seniority, and may include early mornings, late evenings, weekends, and holidays. The technician will also be required to attend initial and ongoing training to maintain proficiency in their work and stay updated on the latest equipment and procedures. The role demands physical stamina, as technicians will be working in various environments, including ramps, hangars, and terminals, and may need to lift and move items weighing up to 50 pounds regularly. The technician must also be able to perform job functions in confined spaces and potentially hazardous areas, and may be required to travel to other cities for field service work. Overall, this position is integral to the airline's commitment to providing reliable and friendly service to its customers.

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Responsibilities

  • Diagnoses and repairs various types of automotive, ramp, provisioning, and deicing equipment utilized within the airline industry.
  • Performs both preventative maintenance and unscheduled maintenance on all airline ground equipment.
  • Attends initial and ongoing training (classroom and/or on-the-job) to maintain proficiency in their work.
  • Creates and tracks work orders performed in a timely manner into maintenance tracking program.
  • Wears Company visual identification card, prominently displayed above the waist for ready recognition.
  • Meets any physical ability requirements listed in the job description.
  • May perform other job duties as directed by Employee's Leaders.

Requirements

  • High School Diploma or GED required; Associate's Degree or automotive/equipment repair technical degree preferred.
  • 3 years of heavy truck and/or equipment repair experience with a technical degree required; 5 years of heavy truck and/or equipment repair experience in lieu of a technical degree preferred.
  • Proficiency in the maintenance and repair of electrical and hydraulic systems.
  • Ability to perform minor or major body repair.
  • Ability to read documents, follow instructions, and understand procedures, rules, and regulations including federal and local security regulations.
  • Ability to read and research technical manuals and electrical & hydraulic schematics.
  • Ability to work under tight time constraints to accomplish job tasks.
  • Ability to effectively communicate in both written and verbal form.
  • Ability to work well under stressful situations and as part of a team.
  • Proficiency in arc, gas, and MIG welding, as well as cutting torch and metal fabrication.

Nice-to-haves

  • ASE and A/C Certification preferred.
  • Experience using a computer inventory tracking system.

Benefits

  • 401(k) matching
  • Health insurance
  • Fly for free on any open seat on all Southwest flights for employees and eligible dependents.
  • Company contributions up to 9.3% of eligible earnings for retirement savings plan.
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan.
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