Associate Director, Learning & Growth ID- 11097

The Associate Director, L&G is responsible for collaborating closely with NA Operations leadership to develop curricula in line with CSL core values and competencies, which are critical to a high performance culture. 

The position works with our North American Business Operations Leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training programs are in place to enable the achievement of desired business results. Training programs focus on a variety of topics: including, but not limited to; essential management/leadership skills, business ownership, business acumen, competencies and sales management development. Conducts needs assessments, designs and develops training programs. Facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to align with business objectives and impact.

Main Responsibilities and Accountabilities:

  • Training Design and Facilitation:   Designs all phases of the content development cycle, including needs analysis, planning, designing, developing, implementing, evaluating and continual refinement.  Manages multiple projects simultaneously by aligning stakeholders and prioritizing deadlines. Develops participant and instructor materials (course manuals, workbooks, handouts, job aids, etc) alone or in conjunction with vendor support.  Develops self-paced e-learning, instructor-led training (both in-person and virtual classroom material).  Develop and implement holistic measurement strategy. Serve as program manager. 
  • Evaluation of Impact:  Works with team to monitor and evaluate training program, assess results, implement enhancements, and provide recommendations for training program effectiveness. Aligns current training and development programs to effectively impact key business indicators.  Ensures all training and development activities are strategically linked to the organization’s mission and vision.  Measures transfer of learning from training courses back to the business.  Tracks key business indicators to determine the effectiveness of current training and development programs.
  • Technology:  Responsible for the administration and management of CSLs LMS system and Learning Applications. Requires excellent technical and communication skills to interface directly with internal stakeholders to understand their needs in order to administer and enhance the systems accordingly. This person will serve as the "go to" for LMS and Learning App users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. May also be required to champion other software or technology within NACO.
  • Leads the administration, design, delivery, measurement, communication and facilitation of new hire sales training for the assigned therapeutic area.
  • Responsible for product/disease state, selling skills programs, systems and tools for new hires.  Responsible for maintaining up-to-date curriculum, rosters, archives and approach to on boarding of new representatives and managers.

 

Position Qualifications and Experience Requirements

  • Bachelor’s degree is required, preferably in life sciences or related field. MBA a plus.
  • Seven to ten years’ experience that includes several of the following roles:   sales, management, sales training, curriculum/program development, and medium to large-scale program implementations.  Direct-line management/leadership experience highly desired. Life sciences background required. 

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Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

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