Front Desk - PRN - Saturday

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This is a PRN position, shifts are as needed. All shifts are 12 hours. This is a perfect position for someone in college just needing a little extra money and willing to work on the weekends.

Experienced front desk personnel----Come join our team! Great opportunity to join a Emergency Roomin Texas that strives for excellence! We are looking for experienced Receptionists who know how to treat every person like they're a VIP. This position is one of the most important in our practice - your professionalism and positive attitude are essential! We treat all of the staff like family. We hire for spirit and we will train for skill. Come join our team!

The ideal candidate will be self-motivated, multi-tasker who clearly understands the focus of our business and is interested in working hard to grow our practice and treat patients the way you would like to be treated.

QUALIFICATIONS:

Education/Experience:

  • One to three years’ experience in customer service or related area.
  • High School diploma required.

Skills, Knowledge, and Abilities:

  • Effective positive interpersonal and customer relations skills via telephone and face-to-face interaction; practices positive customer relations.
  • Ability to utilize resources in an organized manner.
  • Ability to follow directions and use good judgment for situations which require initiative and ingenuity.
  • Excellent interpersonal skills necessary to communicate tactfully and effectively with all staff and patients.
  • Filing skills.

Physical Requirements:

  • Prolonged sitting (over 4 hours).
  • Intermittent standing and walking.
  • Squatting, bending, kneeling, twisting, reaching, grasping, feeling, fine motor skills.
  • Frequently standing, bending, stooping, twisting, and reaching to check or move equipment and assist patients and staff.
  • One-handed and two-handed duties.
  • Lift 35 lbs; carry 0-35 lbs; push/pull 0-35 lbs.
  • Operate computer extensively.
  • Courteously answering of telephone.
  • Speak and hear normal speech, telephone, and sounds.
  • Ability to organize multiple tasks daily and reprioritize tasks.
  • Accommodate occasional frustration and anger on part of patients and families.
  • Environmental exposure to noise, dirt, dust, fumes, chemicals, cold, heat, and sometimes infectious diseases.

RESPONSIBILITIES: Registration Activities:

  • Greet patients as they arrive and promptly notify on duty Nurse or CT Tech.
  • Enter accurate demographic information into the computer.
  • Answer phones, take messages, and distribute calls as appropriate.
  • Collect co-pays, deductibles and/or co-insurances.
  • Scan and store documents into computerized medical record system, including insurance card and driver license.
  • Ensure adequate amount of forms used by Facility are available.
  • Assist in completing forms when necessary.
  • Maintain a neat and orderly work environment.
  • Verify insurance eligibility and benefits for each patient.
  • Limit and refrain from personal conversations and/or phone calls that can be overheard by patients.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Schedule:

  • 12 hour shift

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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