Operations Director

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Dimensions is proud to be one of the very few social care organisations accredited by the Great Places To Work programme in 2025 — now for 7 years in a row!

The Operations Director is a key leader in the senior operational management of Dimensions, responsible for the day-to-day running of care and support services within the area covered by the office. The post holder manages a large resource, which must be well-led and maximised for its full potential. The role may involve registration with CQC or CSSIW. The post ensures services are delivered with a person-centered approach, promoting rights, choice, dignity, diversity, and value for money, in compliance with all organisational, statutory, and regulatory requirements, including CQC and CSSIW guidelines, as applicable, and Dimensions’ Standards, Policies, and Procedures. The role provides effective leadership to managers and staff to maintain and improve performance standards.

We are seeking candidates residing in London or the surrounding Home Counties.

The closing date for this role may close early depending on application volume.

Timetable

Closing Date

16/09/2025

Longlist/Shortlisting

19/09/2025

Psychometric Testing

22/09/2025

Expert by Experience Panel Interview

01/10/2025

Teams Interview with Management Panel

03/10/2025

About the role

Your main duties will include:

  • Leading staff and stakeholders to work collaboratively, making a positive difference for the people we support.
  • Having a comprehensive understanding of the homes you are accountable for and implementing best practice initiatives.
  • Leading and managing Locality Managers, ensuring effective team leadership aligned with Dimensions' values.
  • Ensuring compliance with Dimensions’ duty of care.
  • Ensuring compliance with regulatory requirements (and registering with CQC/CSSIW as applicable), maintaining appropriate records, and striving for an ‘outstanding’ rating.

About you

The successful candidate will have:

  • Level 4 LMC qualification (or equivalent) if required to be the Registered Manager.
  • Experience at middle management level or higher in the social care sector.
  • Results-oriented, proactive, with strong planning, organisational, and resource management skills.
  • Effective people management skills, including delegation, empowerment, motivation, and coaching.
  • Strong networking, influencing, and negotiation skills.

The rewards

  • Up to 35 days’ annual leave, including bank holidays.
  • Staff discount scheme ‘Rewarding Dimensions’.
  • Salary advance scheme (up to 50% of earned wages before payday).
  • Employee Assistance Programme.
  • Pension scheme.
  • Long Service Awards.
  • Qualification scheme.
  • Employee recognition scheme 'Inspiring People'.
  • Discounted health and dental cover.
  • Life Assurance.
  • Bike to Work Scheme.
  • Season Ticket Loan.

For more information, visit

Apply now

  • A basic DBS disclosure is required for this role, with costs covered by Dimensions.
  • We welcome applications from all eligible to work in the UK and value diversity in our workforce.
  • As Disability Confident Leaders, we guarantee interviews to disabled applicants meeting the minimum criteria. Dimensions is awarded this recognition by Jobcentre Plus for our commitment to employing, retaining, training, and developing disabled employees.
  • We offer support to complete your application to make reasonable adjustments. Please contact the Resourcing Team at 03003039150.
  • British Sign Language (BSL) translated videos are available for our recruitment communications.
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