Remote Medical Biller/Coder at Gradia Health (W21) ID- 10887

November 29, 2024

About Gradia Health

Our healthcare system is costly and ineffective. We’re redesigning it from first principles.

Founded by two Stanford CS students, Gradia is backed by YCombinator, Atlanta Ventures, Soma Capital, and incredible operators/founders of companies like Bolt, Ramp, Protocol Labs, and BillionToOne.

About the role

Our Mission & What We Do

Our healthcare system is costly and ineffective. We’re redesigning it from first principles, starting with patients who have chronic conditions.

Gradia provides a virtual extension to brick-and-mortar clinics, empowering physicians to deliver an integrated, concierge care experience at scale.

Ultimately, our software is the backbone of the entire patient experience, providing patients with personalized, high-touch care while also helping clinics improve their bottom line. With our platform, patients can stay informed about the status of their care, easily communicate with their providers, and get direct access to specialized, virtual care teams that put them on a path toward recovery.

Our software is currently at several clinics across the Southeastern US and quickly expanding across the country. We're currently expanding our team to support a significant increase in our customer base as well as help us ship a slew of exciting features more quickly

Our mission is to make highly attentive, integrated care a standard for all patients and bring more joy to the job of being a physician. And, we deeply believe that beautiful, well-thought software is the only way to make this a reality.

Founded by two Stanford engineers, Gradia is backed by MaC Venture Capital, YCombinator, Atlanta Ventures, Soma Capital, and incredible operators/founders of companies like Ramp, Protocol Labs, Golden, Bolt, Bloomtech, and BillionToOne.

The Opportunity

It’s an incredible time to join us: we’ve hit an inflection point with fantastic patient engagement, overwhelming demand from physicians, and have recently unlocked substantial new revenue streams for our existing customers. However, we’re still early — we want to fundamentally redesign the current paradigm of healthcare, and there are plenty of opportunities to contribute and make an outsized impact.

Your role in the company

As a Medical Biller/Coder, you’ll play a critical role in ensuring the financial health of our organization. You'll be responsible for analyzing medical records, assigning appropriate codes, and verifying that all claims meet necessary documentation requirements. This role will have a direct impact on our goal of providing high-quality, cost-effective care to all of our patients.

What you’ll do

Analyze medical records and assign appropriate diagnosis and procedure codes according to industry standards and guidelines.
Verify that all claims meet the necessary documentation requirements and comply with applicable regulations.
Work closely with the billing manager and other team members to ensure timely and accurate processing of claims.
Provide guidance and recommendations to team members on medical coding best practices.
Assist with resolving billing-related issues that may arise during the claims process.
Maintain a high level of accuracy and attention to detail when coding and processing claims.
Attend regular meetings with the billing manager to provide updates on progress.

Requirements

Previous experience in medical billing and coding.
Proficiency in medical coding software and other relevant computer applications.
Strong verbal, written, interpersonal communication, and collaboration skills.
Ability to work remotely under minimal supervision and take initiative in managing tasks.
Certification from an accredited medical coding program is preferred.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Our Mission & What We Do

The Opportunity

Your role in the company

What you’ll do

Requirements

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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