Reservations Agent ID-13491
Working for Hilton
Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, No Experience, $40/hr, Remote, Weekend Phone Support, Remote, $35/hr, No Experience, Part-Time Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Phone Support, $45/hr, Evening, No Experience Required Remote Phone Job, $45/hr, Part-Time, No Degree Required Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $40/hr, Remote, No Experience, Evening Phone Support, $50/hr, Weekend, Remote, No Experience Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Weekend Data Entry, $45/hr, Remote, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $35/hr, Weekend, No Degree, Remote Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $45/hr, Remote, No Experience, Night Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Remote Data Entry, $50/hr, No Experience, Evening/Night Job Live Chat Support, $40/hr, Weekend, Remote, College Student Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Weekend Customer Support, $42/hr, Remote, College Student Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Phone Job, $35/hr, College Student, Night Shift Evening Virtual Assistant, Remote, $40/hr, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Phone Job, $50/hr, Remote, Part-Time, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Data Entry, $40/hr, No Degree, Night Shift Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Job, $35/hr, Remote, Part-Time, College Student Part-Time Customer Support, $40/hr, Remote, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Entry Level Phone Job, $42/hr, Remote, No Degree Required Data Entry, No Degree, $45/hr, Part-Time, Remote Job Data Entry, $35/hr, Night Job, No Degree, Remote Remote Customer Support, $40/hr, Part-Time, College Student Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Phone Support, Remote, $50/hr, No Experience, Night Shift Remote Moderator, $40/hr, College Student Friendly, Part-Time Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Support, $40/hr, Night Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $40/hr, Remote, Evening, No Experience Required Phone Support, $35/hr, Weekend, Remote, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, $40/hr, Remote, Evening, No Experience Required Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-TimeOur unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!
What will I be doing?
In your new role as a Reservations Agent, you will be responsible for delivering excellent customer service for every guest, every time. You will be working in a fast-paced environment where multi-tasking and a good eye for detail is necessary. You will ensure brand service standards are met to the highest quality to ensure our guest’s experience meets their expectations of the Hilton Brand. In your role you will:
- Be responsible for the accurate recording and processing of reservations
- Maximise room sales through pro-active selling techniques
- Develop and maintain relationships both internally and externally
- Provide prompt and efficient service while meeting the hotels brand standards
What are we looking for?
The ideal candidate will have a passion for delivering an exceptional customer experience. To be successful in this role, you should maintain the attitude, behaviours, skills and values that follow:
- A highly professional telephone manner and excellent communication skills
- Outstanding administrative and organisational skills
- Intermediate computer proficiency
- Well-presented, organised and calm personality
- Be a team player in everything that you do
- Fluent English essential, additional languages an advantage
- At least one years’ experience in a customer service related role within the hospitality industry or experience in a reservations environment
- Have a high level of knowledge of the local area
- A degree or diploma in Hospitality, Hotel Management an advantage
Thrive at Hilton
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:
- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted hotel accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status as a Team Member
When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.
