Sr. Product Manager - SaaS ID-12402

About the position

The Sr. Product Manager for SaaS subscription will lead the development of a technology platform that supports a SaaS business model. This role focuses on creating a user-centric platform that enhances customer experiences throughout the customer lifecycle, from pre-sales to post-sales. The successful candidate will collaborate with product and development teams to innovate and deliver scalable solutions, utilizing a test-and-learn approach to ensure value and effectiveness.

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Experience Virtual Assistant, $40/hr, Remote, Night Shift, No Experience

Responsibilities

  • Define business case (ROI) to champion resourcing required to deliver on vision.
  • Understand the latest technology and AI to bring step changes in business capabilities.
  • Help internal and third-party development teams understand the business vision.
  • Utilize user-centric design thinking to design target user journeys and business processes.
  • Translate target state journey into required product/platform capabilities.
  • Design MVPs and test plans before committing to development backlog.
  • Develop user stories, create product backlog, and lead feasibility assessments.
  • Facilitate cross-functional team syncs using agile ceremonies to deliver effective solutions.
  • Manage project risks and interdependencies by reporting and implementing mitigation strategies.
  • Drive issue resolution with immediacy through collaboration with business and development teams.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 5 years of technical product management experience with a focus on platforms and shared services.
  • 3-5 years of software development experience with design and architecture knowledge.
  • Experience developing capabilities for the Salesforce platform.
  • Ability to work independently as a Product Manager and manage stakeholders effectively.
  • Capability to write product guides and create detailed user stories with UX wireframes.
  • Data-driven with a proven track record of identifying product experience success measures.
  • Excellent communication skills, both oral and written, with a track record of gaining executive confidence.
  • Demonstrated passion for delivering superb customer experiences.

Nice-to-haves

  • Experience with agile development methodologies.
  • Familiarity with A/B testing and measurement tools.
  • Entrepreneurial mindset and comfort in fast-paced environments.

Benefits

  • Health benefits
  • 401K or Roth retirement plans
  • Generous time off
  • Profit sharing
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