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Virtual Home Improvement Sales Specialist ID-8454

We are seeking highly motivated sales professionals with a strong technical background to join our category sales team, specializing in the upholstery market. In this role, you'll leverage your expertise to drive exceptional sales results through meaningful customer interactions. Your ability to understand and communicate complex product features will be key in helping customers make informed purchasing decisions and achieve your sales goals. If you love to connect with customers and help them find and purchase amazing products, then Wayfair may be the perfect place for the next steps in your career!


Quick Overview:

  • Full-Time Position
  • Compensation: $16/hour + Uncapped Monthly Bonus potential
  • *Weekends Required*
  • Schedules are subject to change periodically
  • Note: This is a remote Sales specific role, and is NOT Customer Service based.

What You’ll Do:

What are the Requirements:

  • Location: This is a work from home position where you will be working virtually.
  • Sales Experience: 1 - 3 years of previous sales experience with demonstrated success in meeting or exceeding KPI’s or performance metrics. (Previous technical category sales experience is highly preferred.)  
  • Category Knowledge: sales knowledge, strong business acumen, and ability to use your expertise to assist customers through their purchasing needs.
  • Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry. 
  • Effective Communications: Strong command of written and verbal communications to drive your performance.
  • Technical Proficiency: Comfort with learning new tools or systems and previous experience with Google, Microsoft office or other email platforms, video conferencing, multiple screens, spreadsheets, etc.
  • Multitasking Ability: Capable of handling multiple conversations or customers simultaneously while maintaining an excellent customer experience.
  • Private Workspace: A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) Wayfair will provide the equipment needed.
  • Internet Speed Requirements: Ability to maintain internet speeds of 25mbps (download) and 5+ (upload) to support voice traffic and HTTPS web traffic. You must be hardwired, no wifi permitted.
  • Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this timeframe.
  • Education: Bachelor’s degree or college diploma equivalent is preferred, but not required.


The Perks:

  • Health, Dental, and Vision Insurances (available on Day 1)
  • Start accruing PTO immediately
  • 401k (with company match up to 4%)
  • Bonus Incentives for Sales Performance
  • Referral Bonus ($500 per eligible referral hired)
  • Variable employee discount at Wayfair and local businesses 
  • Fun work environment and team culture
  • SPIFFs and sales contests for additional earning potential

 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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