Web Chat Representative ID- 10782

As a Web Chat Representative at Netflix in our San Jose, California office, you will be responsible for providing exceptional customer service and support through web chat interactions. This entry-level position is perfect for individuals with a passion for delivering excellent customer experiences and problem-solving skills...

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Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
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Responsibilities: - Engage with customers through web chat to provide support, answer questions, and resolve any issues they may have - Utilize resources and research skills to find solutions and provide accurate information - Maintain a positive and professional attitude while communicating with customers - Adapt to changing situations and handle challenging customer interactions with resilience - Collaborate with other team members to ensure a seamless and efficient customer service experience - Keep up-to-date with product updates, policies, and procedures to provide accurate information to customers Requirements: - 1 year of experience in a customer service or related role - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Strong research skills to find solutions and troubleshoot issues - Adaptability to thrive in a fast-paced and changing environment - Resilient mindset to handle difficult customer interactions with professionalism - Motivated to deliver high-quality customer service and exceed expectations Personality Traits: - Resilient - Motivated Soft Skills: - Research - Adaptability Benefits: - Training & professional development opportunities - Remote work flexibility - Medical coverage Working Environment: At Netflix, we strive to cultivate leaders who foster inclusivity and mentorship. We provide a supportive and collaborative work environment where all team members are valued and encouraged to grow and succeed.  Equal Opportunity Statement: Netflix is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs

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