American Airlines Customer Service Remote job (Work From Home) – Remote Jobs ID-1379

American Airlines is hiring for Customer Service positions that allow you to work from home. Join our team and assist passengers with reservations, inquiries, and support needs from the comfort of your own space. With flexible scheduling and competitive benefits, this opportunity offers stability and growth potential. If you have excellent communication skills and a passion for customer satisfaction, apply now to become a part of the American Airlines family.rnrn<strong> Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Responsibilities:</strong>rn<ul>rn t<li>Provide exceptional customer service to passengers via phone, email, and online chat.</li>rn t<li>Assist customers with flight reservations, changes, cancellations, and upgrades.</li>rn t<li>Resolve inquiries related to baggage, flight schedules, and travel policies.</li>rn t<li>Handle customer complaints and concerns with empathy and professionalism, striving for swift resolution.</li>rn t<li>Collaborate with internal teams to address customer issues effectively.</li>rn t<li>Stay updated on company policies, procedures, and travel regulations.</li>rn t<li>Meet and exceed performance targets for customer satisfaction and productivity.</li>rn</ul>rn<strong>Requirements:</strong>rn<ul>rn t<li>Previous experience in customer service, preferably in the airline or travel industry.</li>rn t<li>Excellent verbal and written communication skills.</li>rn t<li>Strong problem-solving abilities and attention to detail.</li>rn t<li>Ability to multitask in a fast-paced environment.</li>rn t<li>Proficiency in computer systems and software applications.</li>rn t<li>Flexible availability, including evenings, weekends, and holidays.</li>rn t<li>Reliable high-speed internet connection and a quiet workspace conducive to remote work.</li>rn t<li>Must reside in the United States.</li>rn</ul>rn<strong>Benefits:</strong>rn<ul>rn t<li>Competitive compensation package with performance-based incentives.</li>rn t<li>Comprehensive training program to equip you with the skills and knowledge needed for success.</li>rn t<li>Opportunities for career advancement within the company.</li>rn t<li>Employee travel privileges and discounts on flights.</li>rn t<li>Health, dental, and vision insurance options.</li>rn t<li>401(k) retirement savings plan with company match.</li>rn t<li>Supportive work culture and a diverse, inclusive team environment.</li>rn</ul>rn<strong>How to Apply:</strong>rnrnIf you're passionate about delivering exceptional customer service and eager to join a dynamic team, we want to hear from you! Visit our careers page to view available positions and submit your application online. Don't miss this opportunity to embark on a rewarding career with American Airlines.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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