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Lead Full-Stack Engineer and Client Partner ID-12568

About Us:

ShakaCode is a leading software development and design company specializing in Ruby on Rails, React, and mobile applications. We are dedicated to delivering exceptional digital experiences for our clients through innovative web and mobile apps, as well as optimizing infrastructure for cost, performance, security, and observability. Our primary focus is on assisting engineering managers, CTOs, and VPs of engineering by providing tailored solutions to enhance their teams' productivity and efficiency. In addition, we manage several open-source products, such as Shakapacker and React on Rails, and operate consumer-facing platforms like HiChee.com, a vacation rental price comparison site.

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Position Overview:

ShakaCode seeks a lead engineer who is not only technical but also comfortable managing client relationships and overseeing technical projects. The ideal candidate will have:

> Strong background in Ruby Rails and React;
> Experience with optimizing infrastructure for costs, performance, security, and observability;
> Operate within a U.S.-aligned timezone (preferably the Americas);
> Have excellent written and verbal English communication skills;
> Have a track record of maintaining and building client relationships in a consulting capacity.

This role involves both technical leadership and the ability to understand and improve our client’s business models, making it a blend of software architecture, hands-on development, client management, and team supervision.

Key Responsibilities:

    • Client Management: Act as the main point of contact for clients, improving communication and offering technical solutions. Ensure the quality of ShakaCode deliverables, including code reviews and active participation in Slack discussions.
    • Technical Leadership: Lead and manage technical projects and deliver high-quality code using Rails and React. Work closely with clients and internal teams to implement features and enhance products. Another common task is optimizing infrastructure.
    • Understand Client Business Models: Go beyond executing tasks—actively engage with clients to understand their business challenges and goals. Offer insights and suggestions that improve their business processes and outcomes, whether through technology solutions, process optimization, or improved communication.
    • Team Supervision: Lead and mentor a team of engineers, ensuring project deadlines are met. Foster a culture of continuous learning and professional growth while remaining hands-on with code and problem-solving.
    • Collaboration: Work effectively with developers in different time zones, showing flexibility to meet clients' needs.
    • Problem-Solving: Proactively address technical and business challenges, suggesting improvements that align with client objectives.
    • Proactive Communication: Maintain open, transparent communication with clients, keeping them informed of project status, managing expectations, and resolving issues.

Qualifications:

    • Mandatory:

    • Strong expertise in Rails and React development.
    • Fluency in English (both written and spoken).
    • Client management experience: Ability to build strong client partnerships and understand their business needs.
    • Demonstrated ability to balance technical and business-related discussions with clients, delivering value beyond the code.
    • Previous experience managing a team of engineers.

    • Nice to Have:

    • Experience with Ops tools such as Docker, Kubernetes, and ControlPlane.
    • Flexibility in working with multiple programming languages and frameworks.
    • Familiarity with CI/CD pipelines.
    • Familiarity with AI technologies.
    • Proven success working remotely.
ShakaCode offers an exciting remote-first opportunity to work with talented developers, participate in innovative projects, and engage directly with clients, improving technical and business processes. This position offers an upside in compensation for superior results.

Preferred Location:
Americas or U.S.-aligned timezones for better collaboration with clients.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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