Apple Technical Support Job Description $22/Hour ID-1388

At Apple, we acknowledge that dedication, a charming environment, creative mind and improvement fuel a conclusive client experience. We acknowledge each client joint effort is an opportunity to entertain, interface with, and persuade. By focusing in on the humblest of nuances, we can have an immense impact with our clients! Building this environment starts with you!
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Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time

You are an issue solver who really communicates with clients. You outperform their suspicions with your bearing, data, and energy for advancement. You are intrigued about why things work how they do and are centered around using intentional examining process streams to fix hardware and programming parts when things end up being awful. You have superb verbal and created social capacities, as well as the ability to zero in on tasks and manage your time. You can play out various assignments across systems and applications, analyze, bind and decide different complex particular issues. You effectively attract, figuring out step by step game plans with ingenuity and a procedure specially crafted to each individual client. You’re here to help with fixing particular issues as well as give a marvelous client experience. Expecting this sounds like you, you could be the accompanying Apple Support Advocate. Apple Technical Support Job Description. 

Key Abilities
Least 2 years capable specific researching authority or showed particular limit
Experience supporting clients through phone, email, visit, or possibly eye to eye
Energy for client backing and obligation regarding client experience, including expansive issue objective. Apple Technical Support Job Description. 
Prepared to fit correspondence and style to differentiating swarms as a matter of fact
Prepared to self-direct and work uninhibitedly in a fast moving, constantly changing environment. Apple Technical Support Job Description. 
Blooms with a gathering where dominance is shared and input is readily gotten
Strong utilizing time actually, capacity to incorporate to play out various undertakings, organize and zero in on
Prepared to research and deal with specific information across various instruments while bantering with clients. Apple Technical Support Job Description. 
iOS, Wireless, Tablet, PC or Mac experience
Qualification for obtaining capacities in specific examining and an energy to learn and take on new hardships
Makes space to tune in, learn, and improve various perspectives and experience
Actually look through out opportunities to advocate and praise fuse and assortment
Portrayal

At Apple, we trust our various establishments, perspectives, and interests help us with making the considerations that push all of us ahead. As a Macintosh Sponsorship Guide, your voice is fundamental in supporting an impressive part of our notable things, including iPhones, iPads, MacBooks, iMacs, to say the least. As our clients’ essential asset, you’ll be the very much arranged voice of Apple, giving top notch client help, exploring, and concentrated help. We’ll rely upon you to focus on our clients and use your specific dominance, creativity, energy, and our recorded exploring stream to resolve their issues — and exhort them that behind our unimaginable things are amazing people. We’ll set you up to be great. Apple Technical Support Job Description. 

This position goes with serious pay, phenomenal benefits, capability to partake in our association stock game plan, personal time, a delegate markdown, and dedicated resources for help your consistent turn of events and occupation progression. We’re centered around helping laborers with researching their actual limit. Joining is a typical commitment, and we view ourselves as and each other liable for empowering a culture where everyone feels seen, heard and pushed to deal with their best liabilities. Apple Technical Support Job Description. 

Additional Essentials

– Open to go to required planning on a respectable schedule that could consolidate closures of the week. Apple Technical Support Job Description. 

– Productive completion of a pre-business assessment and individual confirmation

– Productive completion of basic planning. Apple Technical Support Job Description. 

– Satisfy all suppositions of the gig inside the underlying 120 days of work

– Prepared to meet least making rate out of 40 WPM while chatting with clients
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...