Data Associate I, Amazon

November 14, 2024

Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.

Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality.

We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.

Key job responsibilities

Responsibilities

As a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below:

Meets business metrics and goals, i.e., SLA, production, and quality targets
Works with minimal direction
Maintains records of day- to-day work by updating trackers or workflow tools as necessary
Follows SOP/guidelines or manager’s instructions and ensures output is quality compliant
Contributes to project improvement and operational excellence ideas, as applicable
Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA
Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders
Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules
Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products
Troubleshooting issues related to process and conduct root cause analysis if required
Familiarity with online retail (e-commerce)

Basic Qualifications

Bachelor’s degree
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications

Preferred Qualifications

Knowledge of Excel at an advanced level

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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