Hobby Lobby Jobs (Customer Support Job) ID-1943

As a Customer Support Representative, you will be responsible for providing exceptional support and service to our customers. You will serve as the primary point of contact for customer inquiries, troubleshoot and resolve issues, and ensure customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and the ability to work collaboratively with cross-functional teams.

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Remote Customer Support, $45/hr, Part-Time, College Student
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Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Responsibilities</strong>
<ul>
<li>Respond to customer inquiries promptly and professionally via phone, email, or chat</li>
<li>Identify and assess customer needs to achieve first-contact resolution</li>
<li>Provide accurate and detailed information about products, services, and policies</li>
<li>Troubleshoot technical issues and escalate complex problems to appropriate teams</li>
<li>Document all customer interactions and maintain accurate records in the CRM system</li>
<li>Collaborate with other teams to resolve customer complaints or issues</li>
<li>Continuously learn and stay updated on product knowledge and industry trends</li>
</ul>
<strong>Requirements</strong>
<ul>
<li>High School Diploma or equivalent; Bachelor's Degree preferred</li>
<li>1-3 years of experience in customer support or a related field</li>
<li>Strong verbal and written communication skills</li>
<li>Excellent problem-solving and decision-making abilities</li>
<li>Familiarity with CRM systems and support software</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>Detail-oriented and highly organized</li>
</ul>
<strong>Benefits</strong>
<ul>
<li>Health, dental, and vision insurance coverage</li>
<li>Retirement savings plan (401k)</li>
<li>Paid time off, including vacation and sick leave</li>
<li>Flexible work schedule options</li>
<li>Employee discounts on company products or services</li>
<li>Professional development and training opportunities</li>
<li>Collaborative and inclusive work environment</li>
<li>Opportunities for career advancement</li>
<li>Company-sponsored social events and activities</li>
</ul>
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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