Live Chat Customer Service Representative (Work at Home) ID-1369

We are seeking a Live Chat Customer Service Representative who will be responsible for providing exceptional customer service by answering customer queries and resolving their concerns via email and live chat. As the first point of contact for our clients, you will play a critical role in shaping the customer’s perception of our brand.

In this role, you will be responsible for answering a variety of customer queries and providing prompt and accurate solutions to their problems. You will need to have excellent communication skills, the ability to multi-task and remain calm under pressure. Previous experience in customer service is preferred but not required as we provide comprehensive training.

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Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
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What you will be doing: Live chat customer service representatives get paid to reply to customer messages on the business’s website. This includes answering customer questions, providing sales links, and offering discounts.

Contract length: No fixed term

Rate: $35 per hour

Skills/background needed: Must have a device able to access social media and app based chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connectivity.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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8. HOW TO PRIORITIZE WORK?

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9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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