North America Distribution Operations Manager, Amazon Robotics Global Logistics

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DESCRIPTION

The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting, escalations within 3PL’s, expediting critical material sets, accurate inventory management and planning warehouse capacities.

Key job responsibilities
Responsible for oversight for all NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
  • Escalation point for NA Distribution team
  • Responsible for quality, performance, and capacity of contract logistics providers.
  • Support business cases for new distribution strategies.
  • Thought leader for cost efficiencies and frugality initiatives.
  • Drive operational excellence by developing and improving KPIs and SLAs.
  • Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy. Achieve monthly budget targets.
  • Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
  • Effectively manage and deliver projects within scope, time, budget and quality
  • Support RFPs, contract negotiations, ramp-ups and ramp down of warehouses.
  • Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.

About the team
The Amazon Robotics Global Logistics team is responsible for the inbound and outbound worldwide deployment of Robotics warehouse solutions designed, procured and produced by Amazon.

BASIC QUALIFICATIONS

  • 5+ years of program or project management experience
  • 7+ years of supply chain experience
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Bachelor's degree
  • 7+ yrs experience direct Warehouse inbound and outbound shipment, inventory management and 3PL experience. Candidate must also have advanced analytic skills for excel, data analysis, and sourcing data such as SQL.

PREFERRED QUALIFICATIONS

  • 5+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job details

    USA, WA, Seattle
    USA, TX, Irving
    USA, MA, North Reading

    Amazon Robotics

    Supply Chain/Transportation Management
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