Regional Digital and Technology Leader

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<p><strong><u>About Us</u></strong></p> <p><span>We love pizza. We eat it a lot. And we’re proud of it. We offer flexibility to work where and how you want and we’ve got great people here as a result! With the backing & finance of the Yum! family; the world’s largest restaurant company (nearly 53,000 restaurants in over 140 countries including brands like KFC, Taco Bell and The Habit Burger) we are revolutionizing the way Franchise businesses manage their digital business. </span></p> <p><span>We want to make it easy to get the best pizza and digital is at the core of this drive. We are committed to building innovative digital solutions and providing our customers with an exceptional experience. From building a world-class platform to developing clean mobile experiences - we are pushing the boundaries to ensure we are a source of innovation. Adopting the best technology, and a customer first approach in design, we are building something truly transformational for the entire delivery sector. We are always looking for exceptional talent to join us on our journey. </span></p> <p><span>Pizza Hut offers a full spectrum with the entrepreneurial dynamism of a start-up, alongside the commercial strengths and scale of a well-established business.  We have a variety of POS, e-commerce, smart kitchen tech and martech solutions across the region.</span></p> <p><strong><u>Regional Digital and Technology Leader</u></strong></p> <p><span>We are looking for a Regional D&T leader for our LAC and Europe business, with proven track record in leading digital transformation and directing complex projects, to be part of a fun, fast paced and supportive culture, where all our success comes from our belief in people and investing in our top talent.</span></p> <p style="margin-left:0cm"><span>As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way. You will be responsible for leading and developing the Technology team. As a member of the Leadership Team, you will be working closely with stakeholders within the business unit, functional Senior Leaders and our franchise community. Your goal will be to drive growth and strategic renewal by helping us complete our digital transformation, ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in store.  You will focus on creating</span><span> new </span><span>value through the smart use of digital tools, platforms, technologies, services, and processes</span></p> <p><strong><u>Responsibilities</u></strong></p> <p><span><strong>Capability Building, Leadership & Direction</strong></span></p> <ul> <li><span>Provide direction, leadership, and coaching to both permanent and contractor expertise within the Technology team, focusing on functional goals delivery as well as people capability building </span></li> <li><span>Hold self and team to high standards at all times, and be proactive in identifying, assessing and mitigating strategic risks when teams are balancing time and quality. </span></li> <li><span>Build awareness across the business and franchise community on technology projects, and technology enablement of other projects initiatives, which includes but is not limited to awareness on Technology strategy, projects and integration with the business’ objectives.</span></li> <li><span>Ensuring Franchise partners and key vendors have the resources and know-how to successfully execute and deliver within their teams.</span></li> </ul> <p><span><strong>Technology Strategy & Leadership </strong></span></p> <ul> <li><span>Sets out the enterprise strategy for technology and defines the future releases, accounting and balancing business drivers, supplier roadmaps, project dependencies and technical constraints.</span></li> <li><span>Be accountable for the direction, design and implementation of policies across infrastructure to provide working technology systems in line with corporate standards.</span></li> <li><span>Accountable for the establishment and management of the relevant budgets across the Technology teams.</span></li> <li><span>Accountable for strong configuration management and version control disciplines being in place across the Technology team.</span></li> <li><span>Determines the structures and resourcing across Technology in partnership with HR & Finance.</span></li> <li><span>Coordinates the subject matter expertise to direct or support analysis of data to diagnose issues or determine enhancements.</span></li> <li><span>Sets the Technology strategies and schedules and be accountable for reporting on progress, risks, issues and sets direction on delivery to time, quality, and cost.</span></li> <li><span>Assure suppliers and where required be prepared to intercede with support from the supporting functions as required.</span></li> </ul> <p><span><strong>Ad Hoc Support Items</strong></span></p> <ul> <li><span>When required direct the troubleshooting and resolution of live issues; be a senior escalation point for Technology issues.</span></li> <li><span>When required acts as the Major Incident Director, directing the incident responses and being accountable for maintaining communications in any escalated incident.</span></li> <li><span>Some working outside of traditional, core hours may be required, working with the wider teams across Yum, help manage the suppliers and third parties to ensure the systems released across Global Pizza Hut best support the business</span></li> </ul> <p><strong><u>Requirements</u></strong></p> <ul> <li><span>Extensive experience in technology leadership, ideally in a number of senior roles within E-Commerce or other Fast-paced Tech and Digital Organizations. </span></li> <li><span>Experience and understanding of POS, solid knowledge of development, testing, agile methods, data, integrations service desk processes and protocols.</span></li> <li><span>Knowledge and experience covering enterprise and/or solution architecture.</span></li> <li><span>A pragmatic planner, able to broker effective agreements between diverse parties.</span></li> <li><span>Initiative and drive for self-development beyond company assisted training and mentoring; active in the training and mentoring of others.</span></li> <li><span>Relationship-building skills – and ability to gain influence with key stakeholders (such as franchisees) in order to drive data-driven decisions.</span></li> <li><span>Strong teamworking ethos that fits the Global Pizza Hut working culture and values.</span></li> <li><span>Initiative and drive for self-development beyond company assisted training and mentoring; active in the training and mentoring of others.</span></li> </ul> <p><i><strong>Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.</strong></i></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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