[Remote] Field Membership Specialist (Central/South NJ)

Other Jobs To Apply

Key Details

  • Experience Level: Mid-level (3 to 4 years)
  • Job Type: Full Time
  • Visa Sponsorship: Unknown
  • Industries: Wholesale, Retail

Responsibilities

The Field Membership Specialist will spend dedicated time with operational leadership to directly influence the drive for optimum member experience and membership performance. They will coordinate and schedule visits based on role protocol, club opportunities, and business needs. This role is responsible for reinforcing membership policies and procedures to ensure compliance with company standards. Additionally, the specialist will teach, coach, and lead through the club-level training process, support team member engagement, and drive a culture of development, strategic thinking, and ethical decision-making. They will also ensure a safe and positive environment for team members and members, embrace inclusion and diversity, and acknowledge team member success. The Field Membership Specialist will guarantee service excellence through all points of contact, set service standard expectations for all team members, and provide team support and empowerment to resolve member concerns. They will lead teams to deliver GOLD club standards daily, ensuring all items are stocked, promotional plans are executed, and visible, accurate signage is maintained, along with keeping the club clean and organized.

Requirements

The Field Membership Specialist must be able to support and drive membership efforts and results for assigned regions and clubs. They should be able to identify areas of opportunity and priority, coordinate and schedule visits based on role protocol, club opportunities, and business needs, and reinforce membership policies and procedures to ensure compliance with company standards. Key leadership competencies include a drive for results, accountability, collaboration, influencing without authority, excellent communication, and a focus on member service and experience. The role also requires the ability to teach, coach, and lead through training processes, support team member engagement, and drive a culture of development, strategic thinking, ethical decision-making, and engagement. Ensuring a safe and positive environment for team members and members, embracing inclusion and diversity, and acknowledging team member success are also essential.

Skills

  • Membership Sales
  • Customer Service
  • Sales Strategy
  • Data Analysis
  • Compliance
  • Leadership
  • Problem-Solving
  • Communication
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49