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Specialist, Customer Acquisition ID-11614

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

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Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
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Live Chat Support, $50/hr, Remote, Night Shift, No Degree
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Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
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You Will

  • Provide accurate weekly/ monthly/ quarterly sales forecast

  • Mastery of product knowledge and technical understanding of services to assess client requirements

  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

  • Manage external competitive pressures and handle objections to retain customers or win new customers

  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

  • Maintain the customer management system (CRM) to ensure all relevant data is captured

  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts

  • Work with a team and report directly to a Sales Manager

 

You Have:

  • 2+ years of experience working in a customer service or sales capacity

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Problem solving skills

  • Excellent knowledge of MS Office programs

  • Experience working with Salesforce.com or similar CRM

  • Experience or willingness to work from home

 

What's In It For you:  

 

At our company, we truly believe in the power of our team, and we are dedicated to championing our people. This is why we make it a priority to significantly invest in our game-changers, infrastructure, and capabilities, ensuring both your success and that of our customers. Here’s how we’ll support your career development and personal growth in this role:

  • Empower Your Growth: Enjoy paid training opportunities and performance-based incentives that recognize and reward your hard work.

  • Rewarding Referrals: Take advantage of lucrative employee referral bonuses, turning your network into a rewarding asset.

  • Connect & Grow: Engage in diverse company networking groups such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more. Meet peers who share your interests and experiences.

  • Comprehensive Benefits: Secure your future with a 401K plan featuring company matching. Enjoy paid time off, holidays, along with comprehensive medical, dental, and vision insurance. Additionally, access to a robust Employee Assistance Program (EAP) is at your fingertips.

  • Wellness & Wellbeing: Benefit from health and wellness programs crafted with trained partners to help maintain and promote a vibrant and healthy lifestyle.

  • Innovative Work Environment: Thrive in a modern, state-of-the-art office equipped with cutting-edge technologies, surrounded by a dynamic, supportive team.

  • Diversity & Inclusion: Participate in programs and events dedicated to diversity, equity, inclusion, and global citizenship. Engage in our efforts toward sustainability and community support initiatives.

  • Extra Perks & Benefits: Beyond the essentials, enjoy a selection of additional perks designed to enhance your work-life experience.

 

The base salary range for this position is $32,600  - $49,000 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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