Walmart Part Time Remote – Work From Home ID-1302

Join the Walmart team as a Part-Time Remote Customer Service Representative, where you'll have the opportunity to work from the comfort of your own home. As a vital member of our customer service team, you will play a crucial role in ensuring a positive shopping experience for our valued customers.

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Key Responsibilities:
<ol>
<li><strong>Customer Support:</strong>
<ul>
<li>Provide exceptional customer service through various communication channels, including phone, email, and chat.</li>
<li>Assist customers with inquiries, product information, order status, and issue resolution.</li>
</ul>
</li>
<li><strong>Order Processing:</strong>
<ul>
<li>Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.</li>
<li>Collaborate with internal teams to address any order-related issues and discrepancies.</li>
</ul>
</li>
<li><strong>Problem Resolution:</strong>
<ul>
<li>Identify and resolve customer concerns and complaints effectively and professionally.</li>
<li>Escalate complex issues to the appropriate channels for prompt resolution.</li>
</ul>
</li>
<li><strong>Product Knowledge:</strong>
<ul>
<li>Stay informed about Walmart's product offerings, promotions, and policies to provide accurate information to customers.</li>
<li>Continuously update knowledge base to stay current with changes and updates.</li>
</ul>
</li>
<li><strong>Communication:</strong>
<ul>
<li>Maintain clear and concise communication with customers and team members.</li>
<li>Collaborate with cross-functional teams to ensure seamless communication and issue resolution.</li>
</ul>
</li>
</ol>
What You Will Do:
<ul>
<li>Work independently from your home office to deliver exceptional customer service.</li>
<li>Utilize various tools and technology platforms to assist customers and process orders.</li>
<li>Adhere to Walmart's customer service standards and policies.</li>
<li>Meet or exceed performance metrics related to customer satisfaction, issue resolution, and order processing.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous customer service experience preferred.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to multitask and prioritize in a fast-paced environment.</li>
<li>Basic computer skills and proficiency in using customer service tools and software.</li>
<li>Comfortable working remotely and independently.</li>
</ul>
Schedule: This is a part-time remote position, offering flexible hours to accommodate your availability. Weekend and evening availability may be required.

Join Walmart's remote team and be part of a dynamic and customer-focused environment where your dedication to providing excellent service contributes to the success of our global retail brand.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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