Warehouse Supervisor

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Company Overview

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

We are seeking a dedicated Warehouse Supervisor to join our team in a dynamic and fast-paced environment. This role is crucial for ensuring efficient warehouse operations and maintaining high standards of safety and productivity.
The Opportunity:

We are looking for a Supervisor to join our team and be part of something great. This position offers a competitive salary, bonus potential, and a benefits package after 30 days. As a Supervisor, you will take the final step before managing your own site, learning to represent Capstone with our Partners, managing day-to-day activities with associates, and ensuring that safety and productivity are always prioritized. You may be asked to run portions of the business or an entire shift. This is a training opportunity to hone the skills necessary to run your own site. With Capstone's growth over the past years, it could be sooner than you think!

Daily Responsibilities:

· Run the site with safety and efficiency as priorities.

· Communicate daily with associates about service levels, accountability, pay, and performance.

· Create daily work logs and transmit them to corporate.

· Audit daily labor and billing reports.

· Ensure customer needs are met daily.

· Document and resolve any customer service or associate issues.

· Ensure all associates follow Capstone policies and safety work rules.

· Hold weekly safety meetings and ensure associate participation.

· Assist in managing the site and departmental budget.

· Schedule associate shifts based on customer requirements.

· Interview, hire, and train new associates.

· Supervise timely and accurate data entry for all services performed.

· Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.

Qualifications:

· 3 years of supervisory/leadership experience in an industrial setting.

· Proven experience in providing high levels of customer service to internal and external customers.

· Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.

· Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.

· Ability to train, coach, and mentor warehouse associates.

· Excellent interpersonal and communication skills (written and verbal).

· Strong organization and prioritizing skills.

· Ability to perform multiple tasks simultaneously.

· Problem-solving skills and the ability to make effective decisions in a fast-paced environment.

· Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.

Education and/or Experience:

· Warehousing, logistics, supply chain, or third-party experience preferred.

· BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.

· Proven track record in supervising warehouse employees, including hiring, training, and termination.

· Experience managing budgets and the ability to create and maintain various management reports.

· Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Physical Requirements:

· Ability to stand for long periods.

· Ability to safely operate material handling equipment as needed.

· Ability to work in a warehouse environment on concrete flooring and in varying temperatures.

· Ability to lift up to 75 lbs.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We Offer the Successful Candidate:

· Salary commensurate with education, experience, and skills.

· Quarterly and annual bonus incentive based on operational performance.

· Benefits after 30 days, including major medical, dental, vision, life, STD, and LTD.

· 401K.

· PTO.

Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a drug-free workplace; background check required.

#LI-RL1

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Application Question(s):

  • Salary for this position is $60K-$65K plus quarterly bonus, monthly cellphone allowance, and full benefits after 30 days of employment. Does this meet your compensation requirement for this position?
  • This position is located in Statesville, NC. Are you willing to commute to this site?

Experience:

  • Warehouse supervisor: 3 years (Required)
  • Warehouse Distribution: 3 years (Preferred)
  • Microsoft Outlook: 3 years (Preferred)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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