Dental Billing Success Consultant

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Who We Are

eAssist is the nation's leading platform for remote dental billing and patient billing services for dental offices. We were co-founded by a dentist who understands what other dentists need. eAssist currently serves close to 3000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department.

eAssist dental billing exists for two reasons. First, to help our client dentists enjoy the practice of dentistry by helping them collect 100% of what they produce. Secondly, to provide an amazing career opportunity and the freedom to work from home for dental office managers looking for more security.

Please check out what people love about us and our platform on Glassdoor:

Who You Are

You have a minimum of 2 years hands-on dental, orthodontic or oral surgery insurance billing experience. This includes being proficient in dental claim submission, insurance payment posting, contractual adjustment posting and appealing claims; preferably within the last 12 months. You’re proficient in at least one dental practice management software and you have a dedicated PC or Mac with high-speed internet.

Overview of an eAssist Success Consultant:

eAssist Success Consultants provide Dental Billing, Insurance Verification, Patient Billing and other services for our dental office clients, conveniently from their own home offices. This incredibly valuable role creates relationships with eAssist clients, provides them with Peace of Mind, and allows the office team to focus on other tasks while we take care of their billing and other needs behind the scenes. Whether you still work in a dental office or if you want to jump into eAssist fully engaged, we have opportunities that fit with your life!


Dental Billing Success Consultants are part of a team that is responsible for meeting our Brand Promises of:

  • collecting 100% of what is rightfully owed
  • submitting clean claims within 24 hours of being batched
  • posting payments accurately within 24 hours along with proper adjustments
  • following up on aged claims over 30 days every 14 days
  • getting the over 90 insurance aging to zero and keeping it there.

Once you receive your first opportunity, you will be teamed up with an experienced Lead Success Consultant and a Team Leader. They will help you navigate the needs of your first eAssist client and help you create processes in order to fulfill our Brand Promises.

Requirements:

  • Have at least 2 years of dedicated dental billing experience; most recently in the last 12 months preferred
  • Have a dedicated work space, reliable computer meeting our IT requirements, printer and high speed internet
  • Know how to accurately post payments and adjustments
  • Understand what it takes to help offices collect 100% of what is rightfully owed
  • Love the challenge of persistently working with insurance claims
  • Are self directed, know how to effectively set goals, and work independently

Ideal Candidate:

eAssist Success Consultants know Dental Billing. eAssist Success Consultants have character.

If you are a positive, achievement driven individual that has the desire to be a successful entrepreneur, and you lead with respect, integrity and honesty, while enjoying a challenge and striving daily to make a difference by being helpful, determined and persistent….

We’re looking for you!

Our Success Consultants enjoy the following opportunities:

  • Work-from-home flexibility & independence
  • Full benefits package available to full time employees
  • Paid time off
  • Ability to participate in Harvard Business Studies and webinars from industry leaders
  • Access to a wealth of knowledgeable coaches and mentors
  • Fun contests!
  • Networking with others that understand your daily reality
  • Freedom from the dental office drama & politics
  • Opportunity to make more money than before

What’s Next?

We only have room to hire positive professionals who are looking to make a difference for dental practices without the boundaries of a traditional office setting. If our message resonates with you, and you innately possess a proactive, positive, win-win attitude, then please start your application. Fair warning: our exams are tough, but this is because we know that you would only want stellar teammates as well and remember that the tests were created by a dentist!

Please visit our website to learn more about our company and the opportunities available, and when you are ready, click the link below to apply!


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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