Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative ID-12374
Employer Industry: Lead and Workflow Management for Home Improvement
Why Consider This Job Opportunity...
?? Opportunity to work from home after onboarding
?? $15,000 Life Insurance (Company Paid)
?? 401K plan eligibility after 1 year of service with a company match of up to 4%
?? Weekly/monthly gift card drawings/contests for meeting goals
?? Career learning and development programs
?? Casual dress code
What To Expect (Job Responsibilities)
?? Answer incoming calls and respond to customer requests
?? Book appointments for members with a high degree of data accuracy
?? Maintain excellent written and verbal communication skills on a consistent basis
?? Identify and escalate issues to supervisors as needed
?? Adapt to fast-changing guidelines while assisting customers
What Is Required (Qualifications)
?? High school graduate or G.E.D.
?? Minimum of one year experience in an inbound/outbound call center or retail environment
?? Excellent oral and written communication skills
?? Ability to multitask while speaking on the phone and using a computer
?? Must be able to pass a background check
How To Stand Out (Preferred Qualifications)
?? Ability to type at least 25 words per minute
?? Experience in providing exceptional customer service and maintaining established quality requirements
#CustomerService #WorkFromHome #CareerDevelopment #HomeImprovement
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