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American Express Remote jobs (Virtual Customer Care) ID-12637

As a Virtual Customer Care Representative at American Express, you will play a pivotal role in delivering exceptional customer service through remote interactions. This position offers the flexibility of working from the comfort of your home while engaging with customers and addressing their inquiries related to American Express products and services. Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $40/hr, Weekend, College Student, Remote Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Moderator, $42/hr, Weekend, No Experience Required Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Data Entry, $40/hr, Evening/Night Job, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Customer Support, $35/hr, Night Job, Remote, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Moderator, $42/hr, College Student, Weekend Job Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $40/hr, Remote, Evening, No Experience Data Entry, No Experience, $50/hr, Remote, College Student Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Data Entry, $45/hr, Weekend Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Moderator, $40/hr, College Student Friendly, Part-Time Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, Weekend, No Experience Required Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Phone Support, $35/hr, Weekend, Remote, No Experience Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $42/hr, Night Job, No Experience Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, $40/hr, Evening, Remote, No Degree Live Chat Support, Remote, $40/hr, Night Shift, College Student Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Phone Support, Remote, $40/hr, Evening/Night Shift Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, College Student, Weekend Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Phone Support, $45/hr, Night Job, College Student Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Remote Phone Support, $45/hr, Night Job, College Student Remote Customer Support, $40/hr, Weekend, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, $40/hr, Evening, Remote, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree Key Responsibilities:• Respond promptly and professionally to customer inquiries through various virtual channels.• Provide accurate information about American Express products, services, and policies.• Assist customers in resolving issues and escalating concerns as needed.• Proactively identify opportunities to enhance the customer experience.Required Skills and Qualifications:• Excellent communication skills in English, both written and verbal.• Strong problem-solving abilities and a customer-centric approach.• Ability to navigate multiple systems and applications simultaneously.• Demonstrated empathy and patience in addressing customer concerns.• Previous customer service experience is a plus.Experience:• Prior experience in a customer service role is preferred.• Familiarity with financial services or credit card industry is advantageous.Benefits:• Competitive compensation package.• Comprehensive health and wellness benefits.• Opportunities for professional development and career growth.• Inclusive and collaborative work culture.How to Apply:Interested candidates are invited to apply through the American Express careers portal at American Express Careers. Do not miss the chance to be part of a team that values your skills and dedication to customer service.Join American Express, where your career journey meets world-class service!
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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