Assistant Category Manager – Luxury ID-12458
Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Moderator, $40/hr, Weekend, No Experience Required Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, No Experience, Night Job Customer Support, $40/hr, Remote, Evening, No Experience Part-Time Data Entry, $40/hr, Remote, College Student Friendly Weekend Data Entry, $40/hr, Remote, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Customer Support, $40/hr, Part-Time, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Customer Support, $40/hr, Night Job, No Experience Phone Job, $40/hr, Remote, Night Shift, No Degree Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Data Entry, $40/hr, Evening Job, No Experience, Remote Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $45/hr, No Degree, College Student Friendly Entry-Level Remote Data Entry, $35/hr, Evening Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Customer Support, $45/hr, No Degree, Evening Job Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Moderator, $42/hr, College Student, Weekend Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $50/hr, Weekend, No Degree, Remote Live Chat Support, $50/hr, Remote, No Experience Required Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $45/hr, College Student, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Live Chat Support, $35/hr, Remote, Night Shift, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Customer Support, $35/hr, Night Shift, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Phone Support, Remote, $40/hr, Evening/Night Shift Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $35/hr, Night Job, Remote, No Experience Remote Phone Job, $40/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Weekend Customer Support, $42/hr, Remote, College Student Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Phone Support, $40/hr, Night Job, College Student Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, $40/hr, Evening, Remote, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Virtual Assistant, $42/hr, Evening, Remote, College Student Part-Time Data Entry, $45/hr, Remote, College Student Friendly Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Virtual Assistant, $45/hr, No Experience, Remote, Night Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Part-Time Data Entry, $45/hr, Remote, College Student Friendly Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $42/hr, Evening, Remote, No Degree Live Chat Support, $35/hr, Remote, No Experience Required Data Entry, $45/hr, Remote, Night Job, No Degree Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, Weekend, No Experience Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Customer Support, $40/hr, No Experience, Part-Time Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $40/hr, Remote, Night Shift, No ExperienceAt CLiQ:
We obsess over customer delight.
We are out there to find an alternate way of doing e-commerce.
We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
We believe in Uncomfortable Transparency.
We will always be respectful, empathetic, and caring about the well-being of our teams.
we encourage experiments and creativity in Technology.
We develop and use technology to enhance day-to-day life and have a positive impact on customers.
We encourage experiments and creativity in Technology.
We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all”
Responsibilities
“Assistant Category Manager for Apparel” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include:
Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers.
Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning.
Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested.
Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands.
Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders.
Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey.
Skillsets
Strong bias for action alongside strong interpersonal, communication, and c…
