Data Center Technician, Data Center Operations ID-12402
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
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Phone Support, $35/hr, Weekend, Remote, No Experience
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Virtual Assistant, $50/hr, Evening, Remote, College Student
Remote Data Entry, $40/hr, Part-Time, College Student Job
Remote Data Entry, $40/hr, Weekend Job, College Student
Remote Customer Support, $35/hr, Night Shift, No Degree
Remote Customer Support, $40/hr, No Experience, Part-Time
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Remote Live Chat, $35/hr, Part-Time, Evening/Night Job
Remote Data Entry, $40/hr, No Degree, Night Shift
Customer Support, $35/hr, Night Job, Remote, No Experience
Remote Data Entry, $40/hr, Evening/Night Job, No Experience
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Remote Customer Support, $40/hr, Night Job, No Experience
Data Entry, Remote, $40/hr, Evening Job, No Degree
Weekend Customer Support, $40/hr, Remote, College Student
Remote Phone Support, $40/hr, Evening, No Experience Required
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Virtual Assistant, $35/hr, Weekend, No Degree, Remote
Remote Customer Support, $40/hr, Weekend, No Experience
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Phone Support, $35/hr, Weekend, Remote, No Experience
Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift
Remote Phone Support, $45/hr, Night Job, College Student
Virtual Assistant, $35/hr, Evening, Remote, College Student
Phone Support, Remote, $35/hr, No Experience, Night Shift
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Entry-Level Remote Data Entry, $35/hr, Evening Job
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Live Chat Support, $42/hr, Weekend, Remote, No Degree
Remote Customer Support, $42/hr, Night Job, No Experience
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Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
Data Entry, $35/hr, Remote, Evening Job, College Student
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Entry-Level Remote Data Entry, $35/hr, Evening Job
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Remote Customer Support, $40/hr, No Experience, Part-Time
Remote Phone Support, $45/hr, Evening, No Experience Required
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Live Chat Support, $45/hr, Weekend, Remote, College Student
Data Entry, $40/hr, Evening Job, No Experience, Remote
Data Entry, Remote, $40/hr, Night Shift, No Degree
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Moderator, $42/hr, Weekend, No Experience Required
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Live Chat Support, Remote, $40/hr, Night Shift, College Student
Phone Support, $50/hr, Weekend, Remote, No Experience
Remote Customer Support, $45/hr, No Experience, Part-Time
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, $40/hr, Remote, Evening, No Experience Required
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Remote Customer Support, $50/hr, Night Shift, No Degree
Customer Support, $35/hr, Night Job, Remote, No Experience
Remote Moderator, $40/hr, College Student, Weekend Job
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Weekend, No Degree
Remote Moderator, $42/hr, College Student, Weekend Job
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Live Chat Support, $50/hr, Remote, No Experience Required
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Remote Moderator, $40/hr, Weekend, No Experience Required
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You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.
If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.
* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation
This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS
- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process,