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Document Verification Specialist ID-12599

About the position

We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes.

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Responsibilities

  • Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards.
  • Quality Assurance: Identify and report discrepancies or missing information in submitted documentation.
  • Process Improvement: Collaborate with leadership to enhance documentation and verification workflows.
  • Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed.
  • Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 1–2 years of professional experience in an administrative, operational, or support role.

Nice-to-haves

  • Strong written and verbal communication skills.
  • Exceptional attention to detail and a commitment to accuracy.
  • Comfortable working independently on repetitive tasks with a high degree of focus.
  • Tech-savvy and able to learn new systems and tools quickly.
  • Able to self-manage and prioritize effectively in a dynamic and fast-paced environment.
  • Adaptable and open to process changes and feedback.

Benefits

  • Excellent health, dental, and vision benefits
  • 401(k) with up to 4% company match
  • 16 weeks paid parental leave (regardless of gender)
  • Flexible time off policy
  • Flexible spending account for healthcare and dependent care
  • Life and disability insurance
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