Database Engineer - Postgres - MySQL ID-12464

About the position

We are currently seeking a Database Engineer for our SWAT team (Software Action Team). The SWAT team ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and 'champions at all service levels' and act as the last level of support for our customers (internal and external). The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.

Entry Level Phone Job, $40/hr, Remote, No Degree Required Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Phone Support, Remote, $40/hr, Evening/Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, $50/hr, Evening, Remote, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Customer Support, $40/hr, No Experience, Part-Time Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, 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$45/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, $40/hr, Weekend, College Student, Remote

Responsibilities

  • Develop automation tools to facilitate and improve day-to-day operations
  • Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support)
  • Learn how to identify bugs and solve challenging performance issues quickly

Requirements

  • 0-2+ years of Database performance tuning on PostgreSQL / MySQL / MariaDB
  • 0-2+ years of experience supporting or testing large-scale web-based distributed applications
  • 0-2+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
  • Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
  • Strong problem-solving and analytical skills with an aptitude for learning new technologies
  • Eagerness to learn everything about the ServiceNow Platform

Benefits

  • Base pay of $106,600 - $165,300
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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