Corporate Medical Director, Clinical Risk, Advocacy and Education ID-12613
OVERVIEW OF POSITION:
The Corporate Medical Director (CMD), Clinical Risk, Advocacy and Education is responsible for all clinical risk and advocacy, as well as clinical education and safety strategies, initiatives and programs for Optum California. Working with super-regional medical leadership, the CMD provides local leadership to Optum California Clinicians and Operators, and represents Optum California to OptumCare and UnitedHealth Group as their primary point of contact in matters related to:
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $40/hr, Weekend, College Student, Remote Virtual Assistant, $40/hr, Remote, No Experience, Evening Remote Moderator, $42/hr, Weekend, No Experience Required Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Data Entry, $40/hr, Evening/Night Job, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Customer Support, $35/hr, Night Job, Remote, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Moderator, $42/hr, College Student, Weekend Job Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $40/hr, Remote, Evening, No Experience Data Entry, No Experience, $50/hr, Remote, College Student Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, $35/hr, Evening, Remote, College Student Remote Data Entry, $45/hr, Weekend Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Moderator, $40/hr, College Student Friendly, Part-Time Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Moderator, $40/hr, Weekend, No Experience Required Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Phone Support, $35/hr, Weekend, Remote, No Experience Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $42/hr, Night Job, No Experience Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $42/hr, Weekend, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $50/hr, Evening, Remote, College Student Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Virtual Assistant, $40/hr, Evening, Remote, No Degree Live Chat Support, Remote, $40/hr, Night Shift, College Student Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Phone Support, Remote, $40/hr, Evening/Night Shift Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, Remote, $45/hr, Evening, No Experience Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Moderator, $40/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, College Student, Weekend Job Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Phone Support, $45/hr, Night Job, College Student Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Remote Phone Support, $45/hr, Night Job, College Student Remote Customer Support, $40/hr, Weekend, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Customer Support, $40/hr, Night Job, No Experience Virtual Assistant, $40/hr, Evening, Remote, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree- Clinical Risk and Advocacy
- Clinical Education and Safety (including Disease Management and Health Enhancement)
- High Risk programs ( i.e. renal disease) and Palliative Care
- Other strategies as Optum CA needs arise
In this role, the CMD is accountable for the development, execution and management of strategies and programs for each CDO’s clinical risk, advocacy and education programs and initiatives, as well as those within the realm of high risk, and palliative care. In addition to program performance management, the CMD must recognize and navigate nuances between CDOs while furthering integration efforts, advancing clinical consistency towards One Optum.
The CMD will report into the Chief Medical Officer, Pacific West and work closely with each care delivery organization’s medical leadership to ensure there is a clear communication and alignment on strategies, vision and initiatives. The CMD will work in partnership with their dyad partners, as appropriate, to spearhead all programs and efforts.
Additionally, the CMD may be expected to perform other duties and secondary functions, as appropriate.
ESSENTIAL FUNCTIONS:
- Develops and executes strategies to further Optum California’s clinical risk and advocacy, as well as clinical education and safety programs to fulfill Optum California’s vision to be the most trusted partner in health by providing the highest quality care through compassionate, convenient and consistent experiences, resulting in unprecedented loyalty
- Design, direct and integrate the activities of multiple projects and programs across CDOs; ensuring efforts are cohesive, consistent, and effective in supporting Optum’s vision and strategic plan
- Alongside dyad partners, as appropriate, oversee designated programs with accountability over programs’ performance
- Participate in the development and implementation of team’s standards and targets, and oversee the achievement of such targets
- Primary point of contact for Optum California’s efforts and seen as the clinical lead for:
- Clinical Risk and Advocacy
- Clinical Education and Safety (including Disease Management and Health Enhancement)
- High Risk ( ie renal disease) and Palliative Care
- Others as needed
- Lead and drive standardization across CDOs in all areas of clinical risk, advocacy, education and safety
- Lead and drive standardization across CDOs in high risk and palliative care
- Represent Optum California in establishing strong and lasting relationships with patients, physicians, clinicians, health plans, vendors, and community organizations
- Foster a culture of engagement, performance, continuous improvement, accountability, service-orientation and exemplary teamwork
- Adheres to policies, procedures and regulations to ensure compliance and patient safety
- Ability to influence by leadership skills and relationship-building
- Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Manages direct reports to ensure that they are meeting performance expectations and performs counseling as necessary.
- Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Performs additional duties as assigned
JOB SPECIFICATIONS:
EDUCATION:
- M.D. or D.O. degree.
LICENSURE:
- Current and Unrestricted license to practice medicine in the State of California.
- Current and Unrestricted DEA certificate
- Board certified.
EXPERIENCE:
- At least 7 years of experience in a management role leading Clinicians
ESSENTIAL TECHNICAL/MOTOR SKILLS:
- Excellent fund of knowledge with respect to the practice of medicine. Ability to speak clearly and communicate with patients, families, agencies, other physicians and staff regarding patient care.
- Excellent verbal and written communication skills.
- Must embrace and exemplify the core vision and values of UnitedHealth Group
INTERPERSONAL SKILLS
- Must be able to lead teams.
- Must be able to make effective and timely decisions.
- Must possess leadership qualities such as:
- ability to teach and mentor
- ability to coach and counsel
- ability to negotiate
- ability to hire and fire
- ability to hold others accountable
- ability to listen
- ability to accept input from others
- ability to accept coaching from others
- ability to give clear direction and provide feedback to others
PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:
- Carrying/Lifting: Occasional / 0-10 lbs
- Standing: Constant / Up to 10 hours per day
- Sitting: Occasional / Up to 3 hours per day
- Walking: Constant / Up to 10 hours per day
- Repetitive Motion: Keyboard activity, telephone use, writing
- Visual Acuity: Ability to view computer monitor and read newsprint with or without corrective lenses
- Environmental Exposure: None
