Lounge Attendant ID-12447
About the position
As a Lounge Attendant, you will play a crucial role in creating memorable experiences for our guests. This position is not just about serving food and drinks; it is about delivering exceptional service that enhances the overall dining experience. You will be responsible for a variety of tasks that contribute to the smooth operation of the lounge, including setting tables, communicating effectively with the kitchen staff, and interacting with guests to ensure their needs are met. Your role will involve cleaning work areas and maintaining supplies to uphold the highest standards of cleanliness and organization. In this position, you will be on your feet for extended periods, moving around the lounge to attend to guests. You will need to manage the menu effectively, which includes reading and visually verifying information to ensure accuracy in service. A hands-on approach is essential, as you will be required to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance. Additionally, you will need to reach overhead and below the knees, which may involve bending, twisting, pulling, and stooping. Your ability to perform these physical tasks is critical to ensuring that our guests receive the best possible service. Success in this role requires adherence to company policies and procedures, maintaining quality standards, and presenting yourself in a professional manner. You will be expected to create a safe workplace and contribute positively to the team environment. Overall, your commitment to excellence and attention to detail will be key factors in delivering an outstanding experience for our guests.
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- Set tables and prepare the lounge area for guests.
- Communicate effectively with kitchen staff to ensure timely service.
- Interact with guests to provide exceptional service and address their needs.
- Clean work areas and maintain supplies to uphold cleanliness standards.
- Manage the menu by reading and verifying information accurately.
- Perform physical tasks such as lifting, carrying, and moving objects as needed.
Requirements
- High school diploma or G.E.D. equivalent.
- Less than 1 year of related work experience.
- No supervisory experience required.
- No specific license or certification needed.
