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Quality Assurance Specialist, Financial Crimes ID-12447

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
Varo's Financial Crimes Risk Management (FCRM) team is made up of forward-thinking creative and enthusiastic individuals, who are constantly striving to safeguard the financial sector from misuse and provide actionable intelligence to law enforcement. Our FCRM Quality Assurance department supports various AML processes, including transaction monitoring alert/case investigations, Enhanced Due Diligence (EDD) reviews of high-risk customers, and Suspicious Activity Report (SAR) filings.
Entry Level Phone Job, $40/hr, Remote, No Degree Required Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Phone Support, Remote, $40/hr, Evening/Night Shift Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, $50/hr, Evening, Remote, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Data Entry, $40/hr, Evening Job, No Experience, Remote Data Entry, No Degree, $45/hr, Part-Time, Remote Job Remote Customer Support, $40/hr, No Experience, Part-Time Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Moderator, $35/hr, No Degree, Weekend, 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$45/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, $40/hr, Weekend, College Student, Remote
What you'll be doing
    • Review transaction monitoring alert, case and SAR notes, supporting documentation, rationale, and narratives
    • Provide investigative feedback and quality assurance (QA) results in a clear and concise manner
    • Thoroughly document the results of your quality assurance reviews and ensure that feedback enhances the quality of work within the department
    • Identify and escalate common and/or repeat findings that require further action to remediate
    • Collaborate with peer groups and leaders to ensure that identified errors are addressed within the established timeframe(s)
    • Refine desktop investigative procedures, making process recommendations to increase efficiency and risk mitigation effectiveness, as needed
You'll bring the following required skills and experiences
    • Prior Financial Institution experience, with an understanding of banking regulations and BSA/AML obligations
    • 1+ years of prior transaction monitoring & surveillance investigations experience in financial crimes, counter-terrorism, anti-bribery, and/or anti-fraud
    • Experience working as a Quality Assurance specialist or in a quality control capacity, preferred. 
    • Ability to get work done in a timely and efficient manner, knowing when to use judgment to make risk based decisions
    • Extremely organized and detail oriented, with strong time management skills; ability to stay focused and prioritize work with limited supervision
    • Excellent written and verbal communication skills, interpersonal and collaborative skills
$40,000 - $60,000 a year
For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $40,000 - $60,000. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.

This role is also eligible for a bonus, equity, and competitive benefits.
#Associate

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you're excited about the opportunity and willing to learn, we'd love to hear from you!


About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We're a new kind of bank - all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company's Most Innovative Companies, Forbes' Fintech 50, and earned the No. 7 spot on Inc. 5000's list of fastest-growing companies across the country.

Varo. A bank for all of us.

Our Core Values
- Customers First
- Take Ownership
- Respect
- Stay Curious
- Make it Better

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. 
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Common Interview Questions And Answers

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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